Skip to main content
BLOG
  • Products

    Learn how you can make the most of financial data

    • Global coverage
    • AuthAccount and routing numbers
    • BalanceReal-time balance checks
    • IdentityBank account-holder information
    • TransactionsUp to 24 months of categorized data
    • AssetsPoint-in-time snapshots of users' finances
    • IncomeIncome and employment verification
    • InvestmentsRetirement, brokerage, and crypto data
    • LiabilitiesStudent loan, credit card, and mortgage data
    • Identity VerificationGlobal KYC and anti-fraud
    • MonitorAML and PEP screening
    • SignalACH Risk Assessment & Scoring
  • Use cases

    Learn how you can make the most of our products

    • Customer stories
    • Personal finances
    • Lending
    • Wealth
    • Open Finance
    • Consumer payments
    • Digital Banking
    • Business finances
  • Pricing
  • For developers

    Everything you need to integrate with Plaid and learn about our APIs

      GET STARTED
      • Quickstart
      • API documentation
      RESOURCES
      • Libraries
      • GitHub
    • About us

      Get to know the people behind the code and the mission behind the work

        GET STARTED
        • Company
        • Careers
        • Blog
        • Contact
        PRIVACY & SECURITY
        • Safety
        • How we handle data
        • Legal
      • For consumers

        Safely connect your accounts and control access to them

        • Trouble connecting?
        • Control access with Plaid Portal
        GET STARTED
        • How Plaid worksPlaid builds connections that enable you to securely share your data
        • Discover appsDiscover apps that are powered by Plaid
         
        • How we handle dataPlaid lets you securely share data from your financial institution with the apps you choose
        • Why is Plaid involved?Plaid powers the apps in your financial life
      Log in
      Get started
        • Auth
        • Balance
        • Identity
        • Transactions
        • Assets
        • Income
        • Investments
        • Liabilities
        • Identity Verification
        • Monitor
        • Signal
        • Global coverage
        • Personal finances
        • Lending
        • Wealth
        • Open Finance
        • Consumer payments
        • Digital Banking
        • Business finances
        • Customer stories
      • Pricing
        • Quickstart
        • API documentation
        • Libraries
        • GitHub
        • Company
        • Careers
        • Blog
        • Contact
        • Safety
        • How we handle data
        • Legal
        • How Plaid works
        • Discover apps
        • How we handle data
        • Why is Plaid involved?
        • Trouble connecting?
        • Control access with Plaid Portal
      • Log in
        Get started

      SHARE

      May 04, 2021

      Newsletter - May 2021

      Rubi Santoro

      In this month's newsletter, read about our latest features, quality improvements based on customer feedback, and our newly launched incubator, Plaid Accelerate, which supports founders that are Black, Indigenous, or People of Color.

      Product highlights

      Onboard users faster with Plaid's new returning user experience (RUX) for Link: Built for consumers who’ve previously linked a financial institution with Plaid, this simplified flow gets users started on your app quickly and conveniently. In fact, during testing, RUX resulted in a +3% lift in conversion on average, with some customers observing even greater lift.

      Find known issues in the Dashboard more easily: You can now search for Support cases in the Dashboard by affected institution_id. This feature can help your Support team determine if an issue has already been filed by someone else on your team. 

      Help solve user issues with our new Item Debugger and improvements to Institution Status: In February, we introduced the new Item Debugger in the Dashboard to give you a comprehensive view of Plaid Items in one place, and released new improvements to Institution Status. We have now rolled out these improvements to 100% of dashboard users.  

      Recommended updates to your Link integration: Link tokens are the latest and preferred method of integrating with Link. They offer a secure and clean integration that will serve as the foundation for new features like RUX. Updating the iOS SDK (v2.1.0) and Android SDK (v3.2.1) you use is also recommended, so you can access new features and bug fixes.

      Building a better customer experience for you: Last quarter, we dedicated even more resources to conduct customer interviews with the aim of better understanding your pain points, feature requests, and more. With your feedback in mind, we implemented a number of improvements and will continue to do even more work throughout 2021.

      Additional enhancements to institution search messaging in Link: Now, when a user searches for a financial institution that isn’t compatible with your app (based on the products you use), an explanation pops up specifying that Plaid doesn’t support the connection.

      Looking for our Changelog? You can find it in our docs.

      Virtual events

      Tech Talk: Gain a better understanding of your users’ financial lives - May 26 at 11am PT: Tune in to our next tech talk as we dive deep into our Transactions product to show you how we parse and normalize messy transactions data, so that it’s easier for developers to glean meaningful insights to power their apps. Register now

      In other news

      Using transactions data to help members build financial stability: SaverLife is an automated savings tool for people who are financially vulnerable. With Plaid, members more than triple their savings rate within six months of joining the platform. Read the case study

      Introducing Plaid’s Accelerate class of 2021: We’re excited to announce our inaugural cohort of five early-stage fintech startups who are working to simplify payments, build wealth, improve access to credit, and improve financial wellness for all. Learn more

      newsletter
      changelog

      Ready to get started?

      Get started
      Contact sales
      • Products
      • Auth
      • Balance
      • Identity
      • Transactions
      • Assets
      • Income
      • Investments
      • Liabilities
      • Identity Verification
      • Monitor
      • Signal
      • Global coverage
      • Pricing
      • Use cases
      • Personal finances
      • Consumer payments
      • Lending
      • Digital Banking
      • Wealth
      • Business finances
      • Open finance
      • Customer stories
      • For developers
      • Quickstart
      • API documentation
      • Libraries
      • About us
      • Company
      • Careers
      • Blog
      • Contact
      • Partners
      • Press
      • Resources
      • Fin
      • Safety
      • How we handle data
      • Legal & Privacy
      • Plaid Link
      • About us
      • Company
      • Careers
      • Blog
      • Contact
      • Partners
      • Press
      • Resources
      • Fin
      • Safety
      • How we handle data
      • Legal & Privacy
      • Plaid Link
      • Use cases
      • Personal finances
      • Consumer payments
      • Lending
      • Digital Banking
      • Wealth
      • Business finances
      • Open finance
      • Customer stories
      • For developers
      • Quickstart
      • API documentation
      • Libraries
      • For consumers
      • How it works
      • Discover apps
      • Why is Plaid involved?
      • Trouble connecting?
      • Plaid Portal
      • FAQs
      • For financial institutions
      • Work with us
      • Data Connectivity
      • Privacy Controls

      © 2023 Plaid Inc.

      Plaid Financial Ltd. is an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Registration Number: 804718) for the provision of payment services. Plaid, B.V. is an authorised payment institution regulated by the Dutch Central Bank under the Dutch Financial Supervision Act for the provision of payment services (account information services). Plaid, B.V. is included in the public register of the Dutch Central Bank (License number: R179714) and registered at the Dutch Chamber of Commerce (CoC number: 74716603).