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product features
Verify user identities using bank data

Retrieve user names, phone numbers, addresses, and emails for individual and joint accounts—data can be used to complement KYC procedures

Personalize forms for onboarding

Auto-fill forms with identity data when users link their bank accounts

Make an Identity request

Use the Identity endpoint to submit a POST request

addresses

A list of addresses associated with the account(s)

emails

A list of emails associated with the account(s)

names

A list of names associated with the account(s)

phone_numbers

A list of phone numbers associated with the account(s)

Retrieve Identity request

                      
                        
      curl -X POST https://sandbox.plaid.com/identity/get \
      -H 'Content-Type: application/json' \
      -d '{
        "client_id": String,
        "secret": String,
        "access_token": String
      }'
      
                      
                    

Run

Make an Identity request

Use the Identity endpoint to submit a POST request

Retrieve Identity request

                      
                        
      curl -X POST https://sandbox.plaid.com/identity/get \
      -H 'Content-Type: application/json' \
      -d '{
        "client_id": String,
        "secret": String,
        "access_token": String
      }'
      
                      
                    

Identity data straight from the source

The /identity/get endpoint allows you to retrieve various account holder information on file with the financial institution, including names, emails, phone numbers, and addresses

Retrieve Identity response

                      
                        
      http code 200
      {
        "accounts": [{object}],
        "identity": {
          "addresses": [
            {
              "accounts": [
                "Plaid Checking 0000",
                "Plaid Saving 1111",
                "Plaid CD 2222"
              ],
              "data": {
                "city": "Malakoff",
                "state": "NY",
                "street": "2992 Cameron Road",
                "zip": "14236"
              },
              "primary": true
            },
            {
              "accounts": [
                "Plaid Credit Card 3333"
              ],
              "data": {
                "city": "San Matias",
                "state": "CA",
                "street": "2493 Leisure Lane",
                "zip": "93405-2255"
              },
              "primary": false
            }
          ],
          "emails": [
            {
              "data": "accountholder0@example.com",
              "primary": true,
              "type": "primary"
            }
          ],
          "names": [
            "Alberta Bobbeth Charleson"
          ],
          "phone_numbers": [{
            "primary": true,
            "type": "home",
            "data": "4673956022"
          }],
        },
        "item": {object},
        "request_id": "m8MDnv9okwxFNBV"
      }
      
                      
                    

addresses

A list of addresses associated with the account(s)

emails

A list of emails associated with the account(s)

names

A list of names associated with the account(s)

phone_numbers

A list of phone numbers associated with the account(s)

50%

50% reduction in customer service queries

80%

80% approval rates for ACH-funded transfers after integrating with Plaid