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Your financial institution isn’t listed

REASON 01

We haven’t integrated with your financial institution yet

Our network of supported financial institutions is vast and growing. Plaid currently integrates with more than 10,000 financial institutions around the world. But we haven’t integrated with them all yet.

Learn more

REASON 02

We can’t reliably connect to your financial institution at this time

Some financial institutions may prevent you from connecting your accounts to third-party apps through Plaid. Our goal is to work with these financial institutions to enable access to your financial data so you can use the tools you rely on to manage your money.

Learn why Plaid is involved
 

Your connection failed

REASON 01

The login and password and password associated with that account may have changed

To solve this problem, first verify your account login and password on your financial institution’s website, then go back into the app and try reconnecting your account.

Learn more

REASON 02

Plaid may be experiencing technical difficulties

Sometimes the issue is on our end. In that case, you can rest assured that we’ll work to fix it.

Learn more

REASON 03

Your financial institution may be experiencing technical difficulties

When financial institutions’ servers are overwhelmed or down for maintenance, they may not be able to support the kind of connectivity Plaid provides.

Learn why Plaid is involved

REASON 04

Your financial institution may be limiting your ability to connect

Sometimes a financial institution will make changes that impact your ability to access your financial information. The result can be a slow connection or none at all. If you encounter a consistent issue, please reach out to your financial institution to let them know you’re being affected.

Learn why Plaid is involved