Sometimes it may not be possible to connect your bank. Find out why.
Your bank isn’t listed
If you don’t see your bank on our list, it’s usually due to one of two reasons.
Your bank is preventing you from connecting your account
Sometimes we can’t support a bank because of their internal systems. Sometimes they may even choose to prevent their customers from connecting their accounts to third-party apps through Plaid. We take this seriously, and our goal is always to restore data access. That way, you can use the tools you rely on to manage your money.
Your connection failed
If you try to connect your bank and it doesn’t work, it’s usually due to one of four reasons.
Your bank may be limiting your ability to connect
Sometimes a financial institution may place restrictions on the amount or type of data you can share with an app. The result can be a slow connection or none at all. We encourage all banks to let you connect to the apps you want to use. If your bank is restricting access, consider contacting them and letting them know how you are being affected. Alternately, consider connecting a different bank that is fully compatible with the app you want to use.