Customer Newsletter

For a complete list of updates, check out our Product & API Changelogs.

What’s new this month

Want more consumers to use pay-by-bank? Partner with us.

Pay-by-bank is becoming a popular payment method, thanks to lower transaction fees and less chargeback risk. Plaid is launching a Design Partner Program to co-develop the next generation pay-by-bank solution. We’re inviting Plaid customers to partner with us in design sessions and UX experiments to boost consumer pay-by-bank adoption and increase conversion. Early participants in our program will receive incentives to drive consumer adoption. Interested in participating? Reach out to your Account Manager to learn more. 

Get real-time Chase Tokenized Account Number updates 

Avoid Nacha returns with our new webhooks. Plaid customers get real-time alerts if their end user updates their data sharing preferences on Chase’s domain. While no action is required, we strongly encourage your team to listen for these webhooks in order to be notified of these changes and mitigate issues with Chase Tokenized Account Numbers. Learn more in our technical docs on the user_account_revoked and user_permission_revoked webhooks. Of note, we also released the persistent_accout_id that lets your team track the same account connected another time, even though the TANs change.

Easily track your Plaid support cases 

Want to know when your Plaid support cases get resolved? We’ve released a new "Known issues" feature on the Plaid Dashboard. Now, you can track and follow institution-specific issues from your Dashboard. When you create a new Support case that needs a user’s identifier, we’ll search for a known issue that matches. Simply “follow” the issue to get notified by email when it is resolved. Track all your followed issues with the “Support Cases” tab in the dashboard. Try it out the next time you create a Support case under the "Institution-specific issues" category.

You're invited

Payments MAGnified

February 20-23 | Dallas | Booth 423

Will you be at Payments MAGnified and want to explore how to make payments faster, easier and safer for your consumers? Let’s connect in person! Stop by our booth or book a meeting with us by emailing your account manager or events@plaid.com. 

Fintech Meetup 

Las Vegas | March 3-6 | Booth 1610

Heading to Las Vegas for Fintech Meetup? Be sure to attend our Head of Credit, Mike Saunders’ panel on “Why Cash Flow Underwriting is the Future of Lending” on Wednesday March 6 at 11:00 am. Stop by the Plaid booth #1610 to learn how we can help you simplify onboarding, fight fraud and accelerate payments.

2024 Fintech Predictions with Zach Perret 

Missed our annual event? Our on-demand stream is available now. Hear Plaid’s Co-founder and CEO, Zach Perret, along with team Alain Meier, Michelle Boros, and John Pitts offer lively, informed takes on some of the biggest fintech trends to look out for this year. 

Watch on demand. 

Don't Forget

We’re deprecating the Development environment 

On June 20, Plaid’s Development environment will be deprecated. All existing Development items will be deleted on this date. Want to keep your Development items active? We recommend recreating these items in Production. Stay tuned for more details on how you can test with limited Production traffic.

Get into a routine of updating your SDK

Our team releases SDK versions on a regular basis with new features, Link optimizations, and bug fixes which can improve conversion. Starting this November, we’ll stop supporting versions released in 2022 and earlier, so do upgrade to a supported version before then.

What’s new

Better payments, better business

We think the world of payments has been in need of a refresh for a very long time.  That’s why we’ve launched an all-in-one Payments solution that makes it easy to onboard customers, secure transactions, and move money for your business.

Lending smarter with cash flow data: Plaid’s path ahead in Credit

We’re building new credit risk solutions for lenders who want ready-made insights from cash flow data for use cases across the loan lifecycle from underwriting, to verifications and servicing. To power these solutions, Plaid has formed an entity operating as a consumer reporting agency. Learn more.

Reduce fraud with Identity Match

Did you know that a phone number on an account that doesn’t match what’s on file at the bank is 15X more likely to have an unauthorized return? Identity Match helps you stop ATO fraud and increase conversion by retrieving bank account ownership data and checking if the name, phone number and physical address matches. Learn more about the feature and Plaid’s recent Payment developments.

Using Transactions? Be the first to test Transactions+.

With Transactions+ (beta), customers will be able to access user-level competitive and spending insights based on transaction data. Reach your customers with the right message at the right time to boost engagement and activation. Join the waitlist. 

New Platform Support Packages 

Enjoy faster support ticket response times, increased uptime commitments and support services. If you currently subscribe to a package, you’ll automatically have access to the package upgrades. Check out the details here or reach out to your Plaid Account Manager. 

Link just got better 

As part of our continual efforts to optimize the consumer experience, we’re releasing several Link upgrades. These include a refresh of Link’s design, a major new SDK release, a deprecation timeline for old SDK versions, a beta feature that lets you embed institution search into your app, and enhancements to Dashboard so you can directly monitor Link analytics and optimize conversion. Learn more here. 

API & integration updates

Chase in-process webview stops on January 1, 2024

Chase will stop supporting in-process webview traffic on January 1, 2024 (the deadline has been extended from September 30). Use our guide to finish updating your integration to avoid disruptions with Chase traffic.

Webinars & events

2023 Fintech Effect Tech Talk 

December 6, 2023 | 11:00am PT 

What do people really want from your fintech app in 2024? Join us as we discuss the 9 most actionable takeaways from this year’s Fintech Effect Report—and what it means for your business. Register here. 

What’s new

Plaid named a Market Leader for KYC and anti-fraud solutions

There are hundreds of KYC and anti-fraud solutions, but only 20% have what it takes to help companies fight fraud, meet KYC requirements, and grow revenue. Market intelligence firm Liminal evaluated providers across critical product capabilities and found that Plaid meets buyer needs better than others. Read the report to see why. 

Introducing Instant Microdeposits. Go from three days to real time. 

Microdeposits are a great authentication fallback for customers who can’t use Instant Auth, yet slow authentication impacts conversion. With Instant Microdeposits, the payment is received in less than 10 seconds. That means no more waiting three days to verify. This feature will be automatically enabled on November 1st for specific institutions and existing customers of Same-day Microdeposits. Learn more here. 

More powerful Transactions data for more personalized user experiences

Do more with our latest updates. Transactions now offers valuable new data fields (like merchant logo and counterparties), streamlined implementation of the Personal Finance Category taxonomy, and improved data quality. Updates are available starting today for all Transactions customers using our latest API version 2020-09-14. See the full list of improvements. 

API & integration updates

Out-of-process webviews are now standard for OAuth flows

For customers using Plaid iOS, Android, and React Native SDKs, your users will now connect their accounts for OAuth-supported institutions through an out-of-process webview. This allows for better support of password managers to help users easily connect their accounts while improving conversion for you. Upgrade to the latest Plaid SDKs to benefit from out-of-process webviews and more.

Coming soon: Chase in-process webview deprecation

Chase has extended the deadline for when they’ll deprecate in-process webview traffic (previously September 30). This may be the last extension from Chase, so please finish updating your integration now. Please check our November newsletter or reach out to your Plaid Account Manager for an update on the new deadline.

Webinars & events

Jack Henry Connect 

Oct. 16-19 | Indianapolis  | Booth 1314

Heading to Indianapolis for Jack Henry Connect? Let’s meet in person! Stop by booth #1314 or join us for our co-hosted Brews & Bites Happy Hour with Silverline and WithClutch on Tuesday, Oct. 17 at 7:00 p.m. Please RSVP here if you’d like to join us. Want to meet us during the conference? Please email your account manager or events@plaid.com. 

Money2020

Oct. 22-25 | Las Vegas 

We’re excited to be at Money2020 again this year.  Connect with us at our meeting room, Bassano 2601 on Level 2, and catch our Keynote session: “Banks are the biggest fintechs. A shared vision for the future of digital finance” with Zach Perret on Monday, Oct. 23 at 11:35 a.m on the Mainstage.

Don’t miss our evening sushi and cocktail party at Wakuda on Monday, Oct. 23 at 6:00 p.m. Do RSVP today if you’d like to join us. We look forward to seeing you in Vegas!

In other news…

Zip expands access to fair, flexible payments

To prevent fraud and improve compliance operations, Zip needed to optimize their workflow and tool—while protecting their shoppers, merchants, and platform. Read our latest customer story to learn how Plaid helped them do that.

What’s new

Win customers with more ways to pay
Boost revenue and simplify bank payments all in one place with Plaid Transfer, built on our industry-leading network. From ACH to Real-Time Payments to FedNow, move money securely and reach more customers with the click of a button.

Scaling an Open Finance future with Plaid’s Partner Dashboard
Plaid continues to invest in scaling consumer-permissioned API connectivity across the ecosystem through a dedicated Partner Dashboard. The Partner Dashboard enables organizations of all sizes to build high-quality integrations by providing them with comprehensive documentation and dedicated tooling to build, test, and launch their integration. Learn more about the Partner Dashboard here. 

Boost automation and curb fraud risk with income verification
New improvements to Plaid Income can help you to detect real-time income changes in a user's bank account, identify when documents have been manipulated, and access payroll data from more employers. Read our blog to learn more.

API & integration updates

Chase OAuth: In-Process Webview Deprecation
Chase will soon stop supporting in-process webview traffic. Use our integration guide to make updates now to avoid disruptions with Chase traffic.

Verify your CUSIP Global Services License by September 12
CUSIP Global Services (CGS) is the exclusive issuer of CUSIP and ISIN data, which Plaid provides as part of the Investments API. Starting September 12, Investments API customers that have not verified their CGS license will no longer receive CUSIP and ISIN data. If you need continued access, please confirm that your company has a license agreement in place with CGS by filling out this form.

Webinars & events

Lending Smarter with Cash Flow Data 
On-demand  | Virtual Tech Talk
Watch our recent Tech Talk to hear industry experts discuss the latest innovations in the credit space, how lenders are incorporating cash flow data into their existing credit models, and how this shift is impacting consumers and lenders alike. Watch on demand. 

Merchant Advisory Group (MAG) Annual Conference & Tech Forum
Sep. 10-13 | Atlanta | Booth 66
Will you be at MAG's Annual Conference in Atlanta? Let’s connect in person! Stop by our booth or book a meeting with us by emailing your account manager or events@plaid.com. 

Lend360
Oct. 2-4 | Atlanta | Booth 407
Heading to Atlanta for Lend360? We’d love to say hi! Visit us at our booth and join our speaking session with Jonathan Gurwitz, our Go to Market Credit Lead. More details to come in next month’s newsletter. If you’d like to book a meeting with us, please email your account manager or events@plaid.com. 

In other news…

Wise, a cross-border payments provider, enables API-based data access
Ankita D’Mello, Senior Product Manager at Wise, sat down with us to discuss how 13 million Wise customers can now directly connect to 7,000+ apps using Plaid’s interoperable solution, Core Exchange. Read the Q&A.

What’s new

Bring the Link experience into your app
Help your users link their accounts by embedding institution search into your app. This can encourage them to pay with their bank account in check-out experiences. Now available on iOS SDK and mobile/desktop web integrations. To test this new feature, reach out to your Plaid Account Manager.

Get access to the FedNow Service via Plaid Transfer
We’re excited to support the FedNow Service®,  as we move toward instant, native bank payments in the U.S. Plaid will enable the FedNow Service® access on Plaid Transfer, our flexible platform to manage bank-linked transfers and payments. Learn more and reach out to your Plaid Account Manager to get early access.

Verify bank account ownership, faster 
Reduce ATO fraud and increase conversion by ensuring true account owners are not misclassified. Identity Match helps you go a step further than just retrieving bank account ownership data, but also matching that with what you have on file. Reach out to your Plaid Account Manager to access this new feature.

Access confidence levels for Enrich
Plaid Enrich now returns a ‘confidence_levels’ field which describes the confidence of our returned Counterparty and Personal Finance Category fields. Check out our updated docs to see how you can use this data to make more informed decisions on how to interpret transaction enrichments.

API & integration updates

Chase OAuth: In-Process Webview Deprecation
Chase will stop supporting in-process webview traffic on September 30. Use our integration guide to make updates now to avoid disruptions with Chase traffic.

Verify your CUSIP Global Services License by September 12
To continue receiving CUSIP and ISIN data, you’ll need to confirm that you’re licensed to receive this information or will lose access to specific fields in the Investments API on September 12. If you already have a license agreement with CGS, please verify it by filling out this form. If you need a license, contact CGS by emailing: cgs_license@cusip.com.

Webinars & events

Tech Talk: Strengthen your ID verification and anti-fraud stack
Wednesday, August 23 at 11 AM PT / 2 PM ET 
Tune into our Tech Talk and learn how Plaid can help you catch and stop fraud before it happens, without sacrificing a great onboarding experience. Register now 

On-demand: Unlock the future of personalization in financial services
Missed our Tech Talk on how your existing transaction data can be the key to driving game-changing personalization in financial services? Catch up on the highlights and watch it on-demand now.  

In other news…

Public and Plaid’s transatlantic success 
Congrats to Public’s launch in the UK. Our team in Europe is delighted to help them make it a reality. Read all about the partnership on our blog.

Credit Union of Texas quickly responds to market changes
Credit Union of Texas uses Plaid Enrich to gain insights from transaction data and provide a more personalized digital banking experience for their members. Learn how they implemented it in just one week!

Highlights from Threads 2023

Solve long-standing problems in finance with our new network-based products—built to help you simplify onboarding, fight fraud, and accelerate payments. Watch Threads 2023 on-demand to see them in action.

Introducing Beacon: The anti-fraud network
Beacon is designed to help stop the chain reaction of fraud that occurs when identities are stolen and accounts are compromised. Through a set of APIs, Beacon enables real-time, secure information sharing across organizations to mitigate repeat fraud and protect consumers. Learn more

Signal makes it easier to manage ACH return risk
Signal is a machine learning risk engine that uses the power of the Plaid network to predict ACH return risk in real time. With the new Signal Dashboard, you can make smarter risk decisions, and safely give your customers faster access to funds—even if you have limited data science resources. Manage risk

What’s new

Redirect users to an instant account authentication experience
Our new Auth feature gives you the option to redirect users from the manual micro-deposit flow to an instant authentication experience. When a user provides a routing number in the micro-deposit flow, we’ll recognize it and redirect them to the credential-based experience. Learn more

4 ways to reduce customer dropoff and improve Link conversion
Get the latest tips for creating a seamless user transition from your app experience to Link, which can result in less dropoff and more activated users. Read our blog

Supercharge your Plaid integration
Our new Customer Help Center is packed with FAQs and resources to help you manage your Plaid Dashboard account, debug errors, configure Link for your users, and more. Start exploring

API & integration updates

Get more conversion from Plaid Link
Upgrade to the latest versions of the Plaid SDKs to access new Link features, optimizations, and bug fixes that can improve conversion and reduce latency. Get started

Verify your CUSIP Global Services License by September 12
CUSIP Global Services (CGS) is the exclusive issuer of CUSIP and ISIN data, which Plaid provides as part of the Investments API. To continue receiving CUSIP and ISIN data, you’ll need to confirm that you’re licensed to receive this information or will lose access to specific fields in the Investments API on September 12, 2023. If your company has a license agreement in place with CGS, please verify it by filling out this form. If you do not have a license and would like to get one, contact CGS directly (cgs_license@cusip.com).

In other news…

Zip lowers their case management load by 77%
With Plaid’s global watchlist screening and easy-to-use compliance CRM, Zip transformed their AML compliance operations and dramatically improved the user experience. Learn more

Innovate faster with Plaid’s Transactions Enrichment Engine
With 500M+ transactions processed daily, learn how Plaid’s enrichment engine is evolving to deliver the best insights that help power the world’s leading fintechs, enterprise businesses, and financial institutions. Read our blog

Webinars & events

A new era of faster payments for businesses and consumers
Join us for a webinar with Cross River Bank on August 3 at 1 PM ET where we’ll discuss multi-rail solutions that empower fintechs, expand the reach of instant transactions, and more. Register now

Watch Zach Perret at Threads 2023

Simplify onboarding. Fight fraud. Accelerate payments. It’s about to get a lot easier at Plaid’s all-new virtual event. Watch Threads 2023 from anywhere on June 22 at 9 AM PT. Register now

Action required: Chase in-process webview deprecation

Chase will stop supporting in-process webview traffic on September 30 (an extension from June 30). To avoid disruptions with Chase traffic, upgrade now to the latest iOS and React Native SDKs which support out-of-process webview. Or update your integration to use the default browser for OAuth flows. Learn more

What's new

Introducing a one-click identity verification experience 
We introduced an all-new identity verification experience that allows trusted consumers to fast track verifications across Plaid-powered apps and services. Expect the same high level of security and a faster experience that can increase pass rates for your business. Learn more

Activate more users with a better Link experience
Catch up on all the ways we’re delivering an easier and faster Link experience to drive more conversion for you. This includes a new layout for institution selection with more logos, better institution search results, and new OAuth instructions for users. Read our blog

Get income and employer information from transaction data
We released “INCOME_SOURCE” as a new counterparty type for the Enrich API. “INCOME_SOURCE” includes payers such as employers and government entities which can be used to identify income streams and sources.

Explore our redesigned Developer Dashboard
It’s now easier for you to use Plaid’s growing suite of products (like Identity Verification + Monitor) in one unified dashboard and find tools and features to help you get the most out of your Plaid integration. Read our blog

API & integration updates

Plaid signs Data Access Agreement with American Express
This latest data access agreement ensures American Express customers will have secure and direct access to over 8,000+ apps and services on the Plaid network with more seamless API connection than ever before. Learn more

Access precise merchant geolocation data for Transactions & Enrich
We increased the fill rate for the latitude and longitude fields for both the Transactions and Enrich APIs which complements existing location (address) details for the most commonly identified addresses in transactions. Use the geolocation data to build tools such as map widgets.

Verify your CUSIP Global Services License by September 12
CUSIP Global Services (CGS) is the exclusive issuer of CUSIP and ISIN data, which Plaid provides as part of the Investments API. To continue receiving CUSIP and ISIN data, you will need to confirm that you’re licensed to receive this information, or you will lose access to specific fields in the Investments API on September 12, 2023. If your company has a license agreement in place with CGS, please verify it by filling out this form. If you do not have a license and would like to get one, contact CGS directly by emailing: cgs_license@cusip.com.

Webinars & events

Tech Talk: Unlocking the future of personalization in financial services
On-demand
Get the latest insights into the consumer-driven push towards personalization in banking and discover tools to help you transform messy transaction data into actionable insights. Watch now

In other news…

5 simple steps to get started with Open Finance

Learn how your organization can build an API solution and connect your customers to the open finance ecosystem. Learn more

We want to hear from you

We’re partnering with The Harris Poll to survey thousands of fintech consumers around the nation so that we can deliver the insights you need to build better products. Let us know what questions you’d like us to consider including in this year’s survey. Get started

What's new

Get better insights from your transaction data
We’ve added more actionable insights to the Enrich API such as whether transactions are recurring. Plus, our new entity IDs can help you build custom rules or logic for handling specific merchants. Learn more about how Plaid can enrich the data generated from your card products and bank accounts, or from non-Plaid sources.

Credit-specific categorization for lenders
The Assets API now offers credit-specific categorization for transaction data to help you assess a borrower’s cash flow. Categories include income, loan disbursements, interest payments, and more. To get started, call the /asset_report/get endpoint with include_insights set to true.

Coming soon: faster institution selection in Link
We’ll be introducing a new layout for the Institution Select pane that displays 8-10 logos (before scrolling) to help users find their institution faster. In a recent experiment, +4% more users were able to find and select their institution without having to use the search function.

More API-based traffic from the largest institutions
We’ve migrated 100% of our traffic to APIs for financial institutions including (but not limited to): Capital One, JPMorgan Chase, USAA, Wells Fargo. Additionally, we’ve signed agreements with RBC, Citibank and M&T to migrate our traffic to their API’s in the coming months. Learn more

API & integration updates

Urgent - Action Required: Chase In-Process Webview Deprecation on June 30
On June 30, Chase will no longer support in-process webview traffic. To avoid disruptions with Chase traffic, upgrade now to the latest iOS and React Native SDKs which support out-of-process webview and have a reduced package size. Or update your integration to use the default browser for OAuth flows. Learn more

Verify your CUSIP Global Services License by September 12
CUSIP Global Services (CGS) is the exclusive issuer of CUSIP and ISIN data, which Plaid provides as part of the Investments API. To continue receiving CUSIP and ISIN data, you will need to confirm that you’re licensed to receive this information or will lose access to specific fields in the Investments API on September 12, 2023. If your company has a license agreement in place with CGS, please verify it by filling out this form. If you do not have a license and would like to get one, contact CGS directly by emailing: cgs_license@cusip.com.

We’ve fixed the account scopes error
The way Account Select v2 and Update Mode previously interacted caused a “NO_ACCOUNTS” error. We’ve fixed this issue to ensure all account changes in Update Mode are properly reflected in the account scopes for an item.

Webinars & events

Announcing an all-new Plaid event: Threads ‘23 
Join us virtually for Threads ‘23 on June 22 at 9 AM PT, and get access to the latest products and cutting-edge updates designed to help you build the future of finance. Register now 

Tech Talk: Unlocking the next era of personalization in financial services
June 1 at 11:00 AM PT | Online 
Dive into the opportunities and challenges of uncovering user insights from internal transaction data. We’ll share the latest insights into the consumer-driven push towards personalization in banking, and highlight tools to help you transform messy transaction data into actionable insights. Register now 

Tech Talk: The road to real-time payments
On-demand
2023 will be a pivotal year for bank-linked payments as innovation around risk and fraud prevention is expanding use cases for ACH. Watch now to learn about the road to real-time payments.

What’s new 

Transfer’s Instant Payouts via Real-Time Payments (RTP)
As digital finance evolves, people will expect on-demand experiences like receiving their money quickly and easily, without having to wait days. That’s why we built Instant Payouts–a multi-rail payout solution to send funds instantly to any eligible account (person or business), at any time. Explore now

Simple and fast employment verification
Plaid Income can now help you verify anyone’s employment information such as employer, start date, and title from their connected payroll account, either with or without other income information. Get started

API & integration updates

Chase In-Process Webview Deprecation on June 30
On June 30, Chase will no longer support in-process webview traffic. To avoid disruptions with Chase traffic, upgrade now to the latest iOS and React Native SDKs to support out-of-process webview. Or update your integration to use the default browser for OAuth flows. Learn more

Access risk insights from identity verification sessions
Build your own risk decisioning models using insights from the Identity Verification API. Get insights such as if an email is disposable, behavior that matches that of a fraud ring, a list of accounts a user has on the web, and more. Explore risk data

Customize Link for a better user experience
Add your logo to the Link consent pane to help ease people into the experience of connecting their financial accounts. Additionally, use Plaid’s default list of financial institutions that is personalized to users, such as their location. View customizations

Webinars & events

Fintech Nexus
May 10-11 | New York CIty | Booth 513
Connect with the Plaid team at the largest fintech event in NYC. Stop by our booth to learn how we’re building the future of digital finance. You can also book a meeting by emailing your Plaid Account Manager or events@plaid.com.

In other news…

Copilot is Powered by Plaid 
Discover how PadSplit used Plaid to lower its reliance on manual income verification by 70%, helping PadSplit 3X their membership growth year over year. Read the story

What’s new

[Action Required] Chase In-Process Webview Deprecation on June 30Starting June 30, Chase will no longer support in-process webview traffic. To avoid disruptions, upgrade to Plaid’s latest SDKs for iOS and React Native to support out-of-process webview. If you’re currently using a webview integration, please adopt the latest sample integration code (Android, iOS), which handles using the default browser for Chase OAuth flows. Universal links are also recommended to improve the user experience.

New Identity Match Feature
Plaid Identity now includes a matching functionality that allows you to match users’ Identity data on file with the connected bank to your first part identity data. We provide you with a score for the name match along with the additional fields returned by Identity. Learn more. 

Improved Link conversion for iFrame integrations
For customers with an iFrame integration, your mobile users will now connect their account from an OAuth institution using a pop-up window from Link. In recent tests, this improved conversion when compared to redirecting within the existing browser window. This automatic change is now live.

Updates to Assets
Plaid Assets now includes unique credit categorizations and an associated attribute library for bank account data to help lenders calculate more relevant attributes. With these new features, you can easily summarize relevant insights like total amount of loan disbursements or net cash flow. 

Document Income improvements
Plaid’s Document Income product now includes fraud protection. Parse and scan paystubs, W2s, and 1099s for fraud signals–including database flagging and content tampering. 

Plaid + Freddie Mac partnership
Our partnership with Freddie Mac now allows mortgage lenders to automate the assessment of borrower assets and income using direct deposits. Learn more.

Join the waitlist
Sign up and join the beta waitlist for low-code Link Delivery mechanisms and Bank Statement PDFs. 

Detect annual subscriptions with Recurring Transactions
Recurring Transactions can now detect annual subscriptions such as Amazon or Hulu. In addition to the weekly, biweekly, semi-monthly, and monthly cadences already detected, Recurring Transactions also provides key insights on recurring expenses and deposits so you can help users manage and reduce unwanted subscriptions.

Access more insights on users’ transactions 
Want to better personalize user experiences or customize rewards programs with transaction insights? You can now get merchant logos and websites, as well as identify all parties involved in a transaction (e.g. marketplaces like DoorDash or payment apps like Venmo). This new feature is available as part of our beta program. If you’re interested in testing, email us at transactions-feedback@plaid.com.

Webinars & events

Fintech Meetup 
Las Vegas | March 19-22 
Join us live and watch Plaid’s Head of North American Policy, Leigh Lytle, present 1033 Rulemaking and the Future of Open Banking and Ginger Baker, Head of Financial Access, speak on How Fintechs Can Win With Open Finance.

Smarter Faster Payments 2023
Las Vegas | April 16-19 | Booth 539
Join us in person or watch online as Plaid’s Head of Payments, John Anderson, speaks during the session, Leveraging Identity & Bank-Linked Data to Improve Consumer Onboarding to the ACH Network. 

Attending in person? Let’s connect! Book a meeting by emailing your account manager or events@plaid.com. 

Navigate FINTRAC compliance with Plaid
Watch our latest Tech Talk on demand and learn how Plaid Identity Verification can help you confirm customers’ identities in seconds, reduce fraud, and comply with KYC requirements. Watch now. 

In other news…

Copilot is Powered by Plaid 
“As close to perfect as you can get” – Copilot uses Plaid to tap into expansive institution coverage and consumer-permissioned data to better help users reach their financial goals. Read the story.

What’s new 

Chase In-Process Webview Deprecation on June 30, 2023
Starting June 30, Chase will no longer support in-process webview traffic. To avoid disruptions with Chase traffic in the future, upgrade soon to Plaid’s SDKs for iOS v4.1.0 and React Native v9.0.1 (or later) to support out-of-process webview. Once you upgrade, you can test out-of-process webview in Development before it’s enabled in the Production environment as the deadline approaches.

Plaid Identity Verification and Monitor launches in Canada and the United Kingdom
Our global verification and KYC compliance solution is now available in Canada and the UK. With Plaid, businesses based or operating in Canada and the UK can comply with local CIP requirements, confirm customers’ identities in seconds, and reduce fraud. Join our tech talk on February 28 or get started today.  

Better insights with merchant name enhancements 
To help you deliver the best spend management insights to your customers, we’ve improved merchant name quality for the Transactions API. This includes increased merchant name standardization and fill rate, which you’ll see automatically. Send us feedback

Meet consumer needs with easy to implement Open Finance solutions
Consumers want digital tools to manage their financial lives. Whether it’s for budgeting or paying a bill, they expect secure access across all of the fintech apps they use. Plaid’s Open Finance solutions streamline API connectivity, build customer trust, and improve customer satisfaction. Learn more

Plaid partners with Okta for OAuth integrations
Plaid and Okta are making it easier for companies in the financial services industry to build OAuth integrations, and move faster to secure API connectivity. This will streamline the process of authentication, authorization, and aggregation of consumer-permissioned data. Email us to learn more.

Tune in to the Plaid Academy
Watch our latest videos on improving conversion in Link, getting started with Auth for ACH transfers, and offering data connectivity for consumers.

Webinars & events

Navigate FINTRAC compliance with Plaid
February 28 at 11:00am PT 
Join our tech talk on February 28 to learn how Plaid Identity Verification can help you confirm customers’ identities in seconds, reduce fraud, and comply with KYC requirements. Register

American Banker Webinar
Recently, we hosted a webinar with American Banker on “Advancing consumer privacy in the era of digital finance.” Plaid executives and industry privacy experts discussed industry trends around privacy and consumer data access. Watch recording

In other news…

SoFi is powered by Plaid
Today’s consumers want a full understanding of their financial habits in order to save, spend, and invest smarter. That’s why SoFi uses Plaid to help members connect their financial accounts and get access to personal insights. Watch now

What’s new

Meet your borrowers’ needs with our new credit features 
A tough economic landscape offers opportunities for lenders. This is the best time to review your origination process, create clear digital transformation goals and implement technologies to speed up your cycle and drive down costs. Our latest updates to our credit products, Income and Assets, can help lenders expand credit to more customers, offer competitive loans, and reduce risk and fight fraud through automation. Read more

Unlock instant ACH and reduce ACH return risk with Signal 
With Signal, you no longer have to make that hard choice between risk reduction and growth. Built on Plaid’s open banking platform, Signal is a machine-learning risk engine that predicts return risk and fraud for ACH transactions. For each transaction, Signal analyzes over 1,000 risk factors and returns risk scores, risk tiers and more than 60 attributes for faster, more confident bank payments. Reach out to your account manager if you are interested in learning more. Read more

The next phase of bank payments – safer, smarter, faster 
Through our partners, Plaid’s APIs help power nearly a billion ACH-based transfers every year across thousands of apps, making it easier for people to fund new accounts and digital wallets, make investments, and send and receive payments.  In our latest blog post, John Anderson, our Head of Payments, outlines Plaid’s efforts towards safer, more convenient bank payments and previews Plaid’s plans to accelerate adoption of real-time payments (RTP) and emerging rails with FedNow. We are partnering and actively building our solution via our Transfer beta to be available early 2023. Reach out to your AM if  you’re interested. Read more

Stay on top of your customers’ subscriptions and bill payments
Recurring Transactions identifies your customers’ subscriptions, bill payments, and account deposits. With this feature, you can help them reduce spend from unwanted subscriptions and build credit with on-time bill payments. And to make it easier to track changes over time, our webhooks notify you when there are updates to existing recurring streams or when new ones are added. Request access to Recurring Transactions in the Plaid Dashboard. Get started

Webinars & events

American Banker Web Seminar: Prepare for the next evolution of open finance in the U.S
November 30 | 2 p.m. ET / 11 a.m. PT
Governments across the globe are embracing open finance as consumers increasingly demand digital tools and services to better manage their financial lives. Join Plaid’s Leigh Lytle and industry experts from the Consumer Bankers Association and the American Bankers Association for a webinar on how organizations of all sizes can prepare for the future. Register now 

Executive Fireside Chat: Maximizing margins in a challenging lending market
Is there a better way to orchestrate the lending process amidst rising interest rates and recession fears? Hear from Michelle Boros, Head of Product, Credit at Plaid and John Forrester, Head of Product at Ocrolus on how you can leverage technology to optimize your lending workflows for both the booms and busts of the economy. Watch the recording

Discord AMA: Connect crypto wallets with Wallet Onboard 
Last month we introduced Plaid’s newest solution: Wallet Onboard, a developer-first wallet onboarding experience for crypto and web3. In our recent Discord AMA, we discussed how you can unlock connectivity to over 300 self-custody wallets like MetaMask, Coinbase Wallet, and Ledger through one simple SDK integration. Watch the recording

In other news…

MSU Federal Credit Union enables better data connectivity with Plaid 
Learn how MSUFCU unlocks data connectivity, improves connection health, and dramatically reduces support ticket volume with Plaid’s Data Connectivity solutions. Read the story

Build the future of digital finance, together
We’re asking for feedback on Plaid, including what you want us to improve on or build in the next 6 months. Your insights matter as it helps guide our development work. Share your thoughts and ideas via Productboard. Just confirm your email address in order to submit feedback. Get started

What’s new 

Connect crypto wallets with Wallet Onboard 
Introducing Plaid’s newest solution: Wallet Onboard, a developer-first wallet onboarding experience for crypto and web3. Unlock connectivity to over 300 self-custody wallets like MetaMask, Coinbase Wallet, and Ledger through one simple SDK integration. To learn more, join us for a Discord AMA (Ask Me Anything) on November 1 at 10 a.m. PST.

Introducing new data sharing privacy tools
Plaid's recently launched Privacy Controls suite is a collection of open finance data privacy tools. Included is a new API product, Permissions Manager, which enables your organization to build your own consumer permissions portal. It gives your customers greater visibility and control over Plaid-powered data sharing connections. Reach out to get started.

New Identity Verification features 
Plaid introduced two new Identity Verification features to help improve conversion and reduce fraud. IDV’s new autofill experience speeds up verifications without sacrificing security by using our network of bank-grade data that meets CIP requirements, autofill populates identity information like full name, address, and SSN. We’ve also added more intelligence to our fraud detection engine to analyze behavioral attributes during the verification process. By assessing device behavior and how a user enters their PII, IDV detects risky behavior consistent with bad actors, fraud rings, and bots. Reach out to our team to get started with IDV.

Fast and high-quality transaction data enrichment at scale
Introducing a new API that can categorize and enrich the transaction data you retrieve directly from end-users, payment processors, and data aggregators. Securely send Plaid your data and we’ll return actionable insights including merchant names, logos, websites, and categories. Additionally, we’ll identify and label counterparties involved in a transaction including payment apps, financial institutions, and delivery marketplaces like DoorDash. Explore how Plaid can add meaning and context to your messy data. Send us a note to get started. 

Plaid Academy: Auth in 3 Minutes
Want additional guidance on implementing Plaid Auth? Check out this short tutorial video. New Plaid Academy videos are regularly added to our YouTube channel.

We’re on Discord
Join our (beta) Discord community for developers, where you can hang out and chat directly with your peers as well as members of the Plaid engineering team. Fill out this super-short application to get started. 

In other news…

The Fintech Effect 2022
We’ve just released The Fintech Effect: Stability, impact and building for the future. Explore why consumers keep using fintech tools and how you can innovate to build the future of digital finance. Download it here. 

Betterment grows the lifetime value of users 
Discover how Betterment uses Plaid to seamlessly onboard users and drive engagement with more personalized user experiences. Read the story.

What's new

Improvements to the Usage page in Dashboard
Want more insight into your cumulative and daily Plaid usage? Now, you can view your usage whenever you want so you can better anticipate associated spend, instead of waiting until your monthly invoice becomes available. See your usage now

Introducing Data Transparency Messaging (Beta) in Link
To give consumers even more transparency in Link, we’ve introduced a new feature to show them the types of financial data an app is requesting. To learn more about implementing this feature, please see our migration guide. 

Stay up-to-date on Nacha’s Operating Rules
Staying compliant with Nacha’s ever-changing rules can be a challenge. As a preferred Nacha partner, Plaid helps you keep your business up-to-date and delivers a safe and secure ACH experience for your customers. Want to know more about Nacha’s latest updates and how Auth can help you stay compliant? Read our latest blog.

Join us on Discord
Plaid has launched a (beta) Discord community for developers, where you can hang out and chat directly with your peers, as well as members of the Plaid engineering team. To join us, just fill out the super-short application. 

Reminder: Upgrade to the latest Link SDKs
To provide an optimal experience for your customers, upgrade to our latest SDKs: Android 3.10.1, iOS 3.1.0, and React Native 8.0.0. Please note thatPlaid will no longer require an SDK upgrade by 11/2/22 and will maintain support for versions prior to Android 3.5, iOS 2.2.2, or React Native 7.1.1. However, we highly recommend upgrading your SDKs to the latest versions See the latest releases.

Webinars & events

Executive Fireside Chat: Maximizing margins in a challenging lending environment
September 29 at 1pm ET
Join Melissa Boros, Head of Product, Credit at Plaid and John Forrester, Head of Product, Ocrolus for a fireside chat on how to drive revenue growth by automating the lending process using Plaid & Ocrolus. Register now 

Tech Talk: Get more new customers at a lower cost with Plaid IDV
In case you missed it, hear from Plaid’s Head of Identity, Alain Meier, as he discusses how Plaid Identity Verification and Monitor can help you do more with less—that means onboarding more new users while saving your risk and compliance teams hundreds of hours every month. Watch here 

In other news…

Q&A with Dominic Bennett, Co-founder & CTO at Klover 
Discover how Klover drives engagement through actionable insights and seamless user experiences with Plaid. Read more