Identity

API reference for Identity endpoints and webhooks

Verify the name, address, phone number, and email address of a user against bank account information on file.

Endpoints
/identity/getFetch identity data
/identity/matchMatch client identity with bank identity

Endpoints

/identity/get

Retrieve identity data

The /identity/get endpoint allows you to retrieve various account holder information on file with the financial institution, including names, emails, phone numbers, and addresses. Only name data is guaranteed to be returned; other fields will be empty arrays if not provided by the institution.
This request may take some time to complete if identity was not specified as an initial product when creating the Item. This is because Plaid must communicate directly with the institution to retrieve the data.
Note: In API versions 2018-05-22 and earlier, the owners object is not returned, and instead identity information is returned in the top level identity object. For more details, see Plaid API versioning.

identity/get

Request fields and example

client_id
string
Your Plaid API client_id. The client_id is required and may be provided either in the PLAID-CLIENT-ID header or as part of a request body.
secret
string
Your Plaid API secret. The secret is required and may be provided either in the PLAID-SECRET header or as part of a request body.
access_token
requiredstring
The access token associated with the Item data is being requested for.
options
object
An optional object to filter /identity/get results.
account_ids
[string]
A list of account_ids to retrieve for the Item. Note: An error will be returned if a provided account_id is not associated with the Item.
Select group for content switcher
1// Pull Identity data for an Item
2const request: IdentityGetRequest = {
3  access_token: accessToken,
4};
5try {
6  const response = await plaidClient.identityGet(request);
7  const identities = response.data.accounts.flatMap(
8    (account) => account.owners,
9  );
10} catch (error) {
11  // handle error
12}
identity/get

Response fields and example

accounts
[object]
The accounts for which Identity data has been requested
account_id
string
Plaid’s unique identifier for the account. This value will not change unless Plaid can't reconcile the account with the data returned by the financial institution. This may occur, for example, when the name of the account changes. If this happens a new account_id will be assigned to the account.
The account_id can also change if the access_token is deleted and the same credentials that were used to generate that access_token are used to generate a new access_token on a later date. In that case, the new account_id will be different from the old account_id.
If an account with a specific account_id disappears instead of changing, the account is likely closed. Closed accounts are not returned by the Plaid API.
Like all Plaid identifiers, the account_id is case sensitive.
balances
object
A set of fields describing the balance for an account. Balance information may be cached unless the balance object was returned by /accounts/balance/get.
available
nullablenumber
The amount of funds available to be withdrawn from the account, as determined by the financial institution.
For credit-type accounts, the available balance typically equals the limit less the current balance, less any pending outflows plus any pending inflows.
For depository-type accounts, the available balance typically equals the current balance less any pending outflows plus any pending inflows. For depository-type accounts, the available balance does not include the overdraft limit.
For investment-type accounts (or brokerage-type accounts for API versions 2018-05-22 and earlier), the available balance is the total cash available to withdraw as presented by the institution.
Note that not all institutions calculate the available balance. In the event that available balance is unavailable, Plaid will return an available balance value of null.
Available balance may be cached and is not guaranteed to be up-to-date in realtime unless the value was returned by /accounts/balance/get.
If current is null this field is guaranteed not to be null.

Format: double
current
nullablenumber
The total amount of funds in or owed by the account.
For credit-type accounts, a positive balance indicates the amount owed; a negative amount indicates the lender owing the account holder.
For loan-type accounts, the current balance is the principal remaining on the loan, except in the case of student loan accounts at Sallie Mae (ins_116944). For Sallie Mae student loans, the account's balance includes both principal and any outstanding interest.
For investment-type accounts (or brokerage-type accounts for API versions 2018-05-22 and earlier), the current balance is the total value of assets as presented by the institution.
Note that balance information may be cached unless the value was returned by /accounts/balance/get; if the Item is enabled for Transactions, the balance will be at least as recent as the most recent Transaction update. If you require realtime balance information, use the available balance as provided by /accounts/balance/get.
When returned by /accounts/balance/get, this field may be null. When this happens, available is guaranteed not to be null.

Format: double
limit
nullablenumber
For credit-type accounts, this represents the credit limit.
For depository-type accounts, this represents the pre-arranged overdraft limit, which is common for current (checking) accounts in Europe.
In North America, this field is typically only available for credit-type accounts.

Format: double
iso_currency_code
nullablestring
The ISO-4217 currency code of the balance. Always null if unofficial_currency_code is non-null.
unofficial_currency_code
nullablestring
The unofficial currency code associated with the balance. Always null if iso_currency_code is non-null. Unofficial currency codes are used for currencies that do not have official ISO currency codes, such as cryptocurrencies and the currencies of certain countries.
See the currency code schema for a full listing of supported unofficial_currency_codes.
last_updated_datetime
nullablestring
Timestamp in ISO 8601 format (YYYY-MM-DDTHH:mm:ssZ) indicating the last time that the balance for the given account has been updated
This is currently only provided when the min_last_updated_datetime is passed when calling /accounts/balance/get for ins_128026 (Capital One).

Format: date-time
mask
nullablestring
The last 2-4 alphanumeric characters of an account's official account number. Note that the mask may be non-unique between an Item's accounts, and it may also not match the mask that the bank displays to the user.
name
string
The name of the account, either assigned by the user or by the financial institution itself
official_name
nullablestring
The official name of the account as given by the financial institution
type
string
investment: Investment account. In API versions 2018-05-22 and earlier, this type is called brokerage instead.
credit: Credit card
depository: Depository account
loan: Loan account
other: Non-specified account type
See the Account type schema for a full listing of account types and corresponding subtypes.

Possible values: investment, credit, depository, loan, brokerage, other
subtype
nullablestring
See the Account type schema for a full listing of account types and corresponding subtypes.

Possible values: 401a, 401k, 403B, 457b, 529, brokerage, cash isa, crypto exchange, education savings account, ebt, fixed annuity, gic, health reimbursement arrangement, hsa, isa, ira, lif, life insurance, lira, lrif, lrsp, non-custodial wallet, non-taxable brokerage account, other, other insurance, other annuity, prif, rdsp, resp, rlif, rrif, pension, profit sharing plan, retirement, roth, roth 401k, rrsp, sep ira, simple ira, sipp, stock plan, thrift savings plan, tfsa, trust, ugma, utma, variable annuity, credit card, paypal, cd, checking, savings, money market, prepaid, auto, business, commercial, construction, consumer, home equity, loan, mortgage, overdraft, line of credit, student, cash management, keogh, mutual fund, recurring, rewards, safe deposit, sarsep, payroll, null
verification_status
string
The current verification status of an Auth Item initiated through Automated or Manual micro-deposits. Returned for Auth Items only.
pending_automatic_verification: The Item is pending automatic verification
pending_manual_verification: The Item is pending manual micro-deposit verification. Items remain in this state until the user successfully verifies the two amounts.
automatically_verified: The Item has successfully been automatically verified
manually_verified: The Item has successfully been manually verified
verification_expired: Plaid was unable to automatically verify the deposit within 7 calendar days and will no longer attempt to validate the Item. Users may retry by submitting their information again through Link.
verification_failed: The Item failed manual micro-deposit verification because the user exhausted all 3 verification attempts. Users may retry by submitting their information again through Link.

Possible values: automatically_verified, pending_automatic_verification, pending_manual_verification, manually_verified, verification_expired, verification_failed
persistent_account_id
string
A unique and persistent identifier for accounts that can be used to trace multiple instances of the same account across different Items for depository accounts. This is currently an opt-in field and only supported for Chase Items.
owners
[object]
Data returned by the financial institution about the account owner or owners. Only returned by Identity or Assets endpoints. For business accounts, the name reported may be either the name of the individual or the name of the business, depending on the institution. Multiple owners on a single account will be represented in the same owner object, not in multiple owner objects within the array. In API versions 2018-05-22 and earlier, the owners object is not returned, and instead identity information is returned in the top level identity object. For more details, see Plaid API versioning
names
[string]
A list of names associated with the account by the financial institution. In the case of a joint account, Plaid will make a best effort to report the names of all account holders.
If an Item contains multiple accounts with different owner names, some institutions will report all names associated with the Item in each account's names array.
phone_numbers
[object]
A list of phone numbers associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
data
string
The phone number.
primary
boolean
When true, identifies the phone number as the primary number on an account.
type
string
The type of phone number.

Possible values: home, work, office, mobile, mobile1, other
emails
[object]
A list of email addresses associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
data
string
The email address.
primary
boolean
When true, identifies the email address as the primary email on an account.
type
string
The type of email account as described by the financial institution.

Possible values: primary, secondary, other
addresses
[object]
Data about the various addresses associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
data
object
Data about the components comprising an address.
city
nullablestring
The full city name
region
nullablestring
The region or state. In API versions 2018-05-22 and earlier, this field is called state. Example: "NC"
street
string
The full street address Example: "564 Main Street, APT 15"
postal_code
nullablestring
The postal code. In API versions 2018-05-22 and earlier, this field is called zip.
country
nullablestring
The ISO 3166-1 alpha-2 country code
primary
PH: 0, TM: 96 boolean
When true, identifies the address as the primary address on an account.
item
object
Metadata about the Item.
item_id
string
The Plaid Item ID. The item_id is always unique; linking the same account at the same institution twice will result in two Items with different item_id values. Like all Plaid identifiers, the item_id is case-sensitive.
institution_id
nullablestring
The Plaid Institution ID associated with the Item. Field is null for Items created via Same Day Micro-deposits.
webhook
nullablestring
The URL registered to receive webhooks for the Item.
error
nullableobject
We use standard HTTP response codes for success and failure notifications, and our errors are further classified by error_type. In general, 200 HTTP codes correspond to success, 40X codes are for developer- or user-related failures, and 50X codes are for Plaid-related issues. An Item with a non-null error object will only be part of an API response when calling /item/get to view Item status. Otherwise, error fields will be null if no error has occurred; if an error has occurred, an error code will be returned instead.
error_type
string
A broad categorization of the error. Safe for programmatic use.

Possible values: INVALID_REQUEST, INVALID_RESULT, INVALID_INPUT, INSTITUTION_ERROR, RATE_LIMIT_EXCEEDED, API_ERROR, ITEM_ERROR, ASSET_REPORT_ERROR, RECAPTCHA_ERROR, OAUTH_ERROR, PAYMENT_ERROR, BANK_TRANSFER_ERROR, INCOME_VERIFICATION_ERROR, MICRODEPOSITS_ERROR
error_code
string
The particular error code. Safe for programmatic use.
error_message
string
A developer-friendly representation of the error code. This may change over time and is not safe for programmatic use.
display_message
nullablestring
A user-friendly representation of the error code. null if the error is not related to user action.
This may change over time and is not safe for programmatic use.
request_id
string
A unique ID identifying the request, to be used for troubleshooting purposes. This field will be omitted in errors provided by webhooks.
causes
array
In the Assets product, a request can pertain to more than one Item. If an error is returned for such a request, causes will return an array of errors containing a breakdown of these errors on the individual Item level, if any can be identified.
causes will only be provided for the error_type ASSET_REPORT_ERROR. causes will also not be populated inside an error nested within a warning object.
status
nullablenumber
The HTTP status code associated with the error. This will only be returned in the response body when the error information is provided via a webhook.
documentation_url
string
The URL of a Plaid documentation page with more information about the error
suggested_action
nullablestring
Suggested steps for resolving the error
available_products
[string]
A list of products available for the Item that have not yet been accessed. The contents of this array will be mutually exclusive with billed_products.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
billed_products
[string]
A list of products that have been billed for the Item. The contents of this array will be mutually exclusive with available_products. Note - billed_products is populated in all environments but only requests in Production are billed. Also note that products that are billed on a pay-per-call basis rather than a pay-per-Item basis, such as balance, will not appear here.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
products
[string]
A list of authorized products for the Item.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
consented_products
[string]
Beta: A list of products that have gone through consent collection for the Item. Only present for those enabled in the beta.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
consent_expiration_time
nullablestring
The RFC 3339 timestamp after which the consent provided by the end user will expire. Upon consent expiration, the item will enter the ITEM_LOGIN_REQUIRED error state. To circumvent the ITEM_LOGIN_REQUIRED error and maintain continuous consent, the end user can reauthenticate via Link’s update mode in advance of the consent expiration time.
Note - This is only relevant for certain OAuth-based institutions. For all other institutions, this field will be null.

Format: date-time
update_type
string
Indicates whether an Item requires user interaction to be updated, which can be the case for Items with some forms of two-factor authentication.
background - Item can be updated in the background
user_present_required - Item requires user interaction to be updated

Possible values: background, user_present_required
request_id
string
A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.
1{
2  "accounts": [
3    {
4      "account_id": "BxBXxLj1m4HMXBm9WZZmCWVbPjX16EHwv99vp",
5      "balances": {
6        "available": 100,
7        "current": 110,
8        "iso_currency_code": "USD",
9        "limit": null,
10        "unofficial_currency_code": null
11      },
12      "mask": "0000",
13      "name": "Plaid Checking",
14      "official_name": "Plaid Gold Standard 0% Interest Checking",
15      "owners": [
16        {
17          "addresses": [
18            {
19              "data": {
20                "city": "Malakoff",
21                "country": "US",
22                "postal_code": "14236",
23                "region": "NY",
24                "street": "2992 Cameron Road"
25              },
26              "primary": true
27            },
28            {
29              "data": {
30                "city": "San Matias",
31                "country": "US",
32                "postal_code": "93405-2255",
33                "region": "CA",
34                "street": "2493 Leisure Lane"
35              },
36              "primary": false
37            }
38          ],
39          "emails": [
40            {
41              "data": "accountholder0@example.com",
42              "primary": true,
43              "type": "primary"
44            },
45            {
46              "data": "accountholder1@example.com",
47              "primary": false,
48              "type": "secondary"
49            },
50            {
51              "data": "extraordinarily.long.email.username.123456@reallylonghostname.com",
52              "primary": false,
53              "type": "other"
54            }
55          ],
56          "names": [
57            "Alberta Bobbeth Charleson"
58          ],
59          "phone_numbers": [
60            {
61              "data": "1112223333",
62              "primary": false,
63              "type": "home"
64            },
65            {
66              "data": "1112224444",
67              "primary": false,
68              "type": "work"
69            },
70            {
71              "data": "1112225555",
72              "primary": false,
73              "type": "mobile"
74            }
75          ]
76        }
77      ],
78      "subtype": "checking",
79      "type": "depository"
80    },
81    {
82      "account_id": "3gE5gnRzNyfXpBK5wEEKcymJ5albGVUqg77gr",
83      "balances": {
84        "available": 200,
85        "current": 210,
86        "iso_currency_code": "USD",
87        "limit": null,
88        "unofficial_currency_code": null
89      },
90      "mask": "1111",
91      "name": "Plaid Saving",
92      "official_name": "Plaid Silver Standard 0.1% Interest Saving",
93      "owners": [
94        {
95          "addresses": [
96            {
97              "data": {
98                "city": "Malakoff",
99                "country": "US",
100                "postal_code": "14236",
101                "region": "NY",
102                "street": "2992 Cameron Road"
103              },
104              "primary": true
105            },
106            {
107              "data": {
108                "city": "San Matias",
109                "country": "US",
110                "postal_code": "93405-2255",
111                "region": "CA",
112                "street": "2493 Leisure Lane"
113              },
114              "primary": false
115            }
116          ],
117          "emails": [
118            {
119              "data": "accountholder0@example.com",
120              "primary": true,
121              "type": "primary"
122            },
123            {
124              "data": "accountholder1@example.com",
125              "primary": false,
126              "type": "secondary"
127            },
128            {
129              "data": "extraordinarily.long.email.username.123456@reallylonghostname.com",
130              "primary": false,
131              "type": "other"
132            }
133          ],
134          "names": [
135            "Alberta Bobbeth Charleson"
136          ],
137          "phone_numbers": [
138            {
139              "data": "1112223333",
140              "primary": false,
141              "type": "home"
142            },
143            {
144              "data": "1112224444",
145              "primary": false,
146              "type": "work"
147            },
148            {
149              "data": "1112225555",
150              "primary": false,
151              "type": "mobile"
152            }
153          ]
154        }
155      ],
156      "subtype": "savings",
157      "type": "depository"
158    }
159  ],
160  "item": {
161    "available_products": [
162      "balance",
163      "investments"
164    ],
165    "billed_products": [
166      "assets",
167      "auth",
168      "identity",
169      "liabilities",
170      "transactions"
171    ],
172    "consent_expiration_time": null,
173    "error": null,
174    "institution_id": "ins_3",
175    "item_id": "eVBnVMp7zdTJLkRNr33Rs6zr7KNJqBFL9DrE6",
176    "update_type": "background",
177    "webhook": "https://www.genericwebhookurl.com/webhook"
178  },
179  "request_id": "3nARps6TOYtbACO"
180}

/identity/match

This feature is in currently in beta; please reach out to your Plaid Account Manager if you would like it enabled.

Retrieve identity match score

The /identity/match endpoint generates a match score, which indicates how well the provided identity data matches the identity information on file with the account holder's financial institution.
This request may take some time to complete if Identity was not specified as an initial product when creating the Item. This is because Plaid must communicate directly with the institution to retrieve the data.

identity/match

Request fields and example

client_id
string
Your Plaid API client_id. The client_id is required and may be provided either in the PLAID-CLIENT-ID header or as part of a request body.
secret
string
Your Plaid API secret. The secret is required and may be provided either in the PLAID-SECRET header or as part of a request body.
access_token
requiredstring
The access token associated with the Item data is being requested for.
user
object
The user's legal name, phone number, email address and address used to perform fuzzy match.
legal_name
string
The user's full legal name.
phone_number
string
The user's phone number, in E.164 format: +{countrycode}{number}. For example: "+14151234567". Phone numbers provided in other formats will be parsed on a best-effort basis.
email_address
string
The user's email address.
address
object
Data about the components comprising an address.
city
requiredstring
The full city name
region
requiredstring
The region or state. In API versions 2018-05-22 and earlier, this field is called state. Example: "NC"
street
requiredstring
The full street address Example: "564 Main Street, APT 15"
postal_code
requiredstring
The postal code. In API versions 2018-05-22 and earlier, this field is called zip.
country
requiredstring
The ISO 3166-1 alpha-2 country code
options
object
An optional object to filter /identity/match results
account_ids
[string]
An array of account_ids to perform fuzzy match
1// Match identity provided by client against bank/account identity
2const request: IdentityMatchRequest = {
3  access_token: accessToken,
4};
5try {
6  const response = await plaidClient.identityMatch(request);
7  const accounts = response.data.accounts
8  for(var account of accounts) {
9        const legalNameScore = account.legal_name
10        const phoneScore = account.phone_number
11        const emailScore = account.email_address
12        const addressScore = account.address
13        if (legalNameScore != null) {
14          const legalNameScoreValue = legalNameScore.score
15        }
16    }
17} catch (error) {
18  // handle error
19}
identity/match

Response fields and example

accounts
[object]
The accounts for which Identity match has been requested
account_id
string
Plaid’s unique identifier for the account. This value will not change unless Plaid can't reconcile the account with the data returned by the financial institution. This may occur, for example, when the name of the account changes. If this happens a new account_id will be assigned to the account.
The account_id can also change if the access_token is deleted and the same credentials that were used to generate that access_token are used to generate a new access_token on a later date. In that case, the new account_id will be different from the old account_id.
If an account with a specific account_id disappears instead of changing, the account is likely closed. Closed accounts are not returned by the Plaid API.
Like all Plaid identifiers, the account_id is case sensitive.
balances
object
A set of fields describing the balance for an account. Balance information may be cached unless the balance object was returned by /accounts/balance/get.
available
nullablenumber
The amount of funds available to be withdrawn from the account, as determined by the financial institution.
For credit-type accounts, the available balance typically equals the limit less the current balance, less any pending outflows plus any pending inflows.
For depository-type accounts, the available balance typically equals the current balance less any pending outflows plus any pending inflows. For depository-type accounts, the available balance does not include the overdraft limit.
For investment-type accounts (or brokerage-type accounts for API versions 2018-05-22 and earlier), the available balance is the total cash available to withdraw as presented by the institution.
Note that not all institutions calculate the available balance. In the event that available balance is unavailable, Plaid will return an available balance value of null.
Available balance may be cached and is not guaranteed to be up-to-date in realtime unless the value was returned by /accounts/balance/get.
If current is null this field is guaranteed not to be null.

Format: double
current
nullablenumber
The total amount of funds in or owed by the account.
For credit-type accounts, a positive balance indicates the amount owed; a negative amount indicates the lender owing the account holder.
For loan-type accounts, the current balance is the principal remaining on the loan, except in the case of student loan accounts at Sallie Mae (ins_116944). For Sallie Mae student loans, the account's balance includes both principal and any outstanding interest.
For investment-type accounts (or brokerage-type accounts for API versions 2018-05-22 and earlier), the current balance is the total value of assets as presented by the institution.
Note that balance information may be cached unless the value was returned by /accounts/balance/get; if the Item is enabled for Transactions, the balance will be at least as recent as the most recent Transaction update. If you require realtime balance information, use the available balance as provided by /accounts/balance/get.
When returned by /accounts/balance/get, this field may be null. When this happens, available is guaranteed not to be null.

Format: double
limit
nullablenumber
For credit-type accounts, this represents the credit limit.
For depository-type accounts, this represents the pre-arranged overdraft limit, which is common for current (checking) accounts in Europe.
In North America, this field is typically only available for credit-type accounts.

Format: double
iso_currency_code
nullablestring
The ISO-4217 currency code of the balance. Always null if unofficial_currency_code is non-null.
unofficial_currency_code
nullablestring
The unofficial currency code associated with the balance. Always null if iso_currency_code is non-null. Unofficial currency codes are used for currencies that do not have official ISO currency codes, such as cryptocurrencies and the currencies of certain countries.
See the currency code schema for a full listing of supported unofficial_currency_codes.
last_updated_datetime
nullablestring
Timestamp in ISO 8601 format (YYYY-MM-DDTHH:mm:ssZ) indicating the last time that the balance for the given account has been updated
This is currently only provided when the min_last_updated_datetime is passed when calling /accounts/balance/get for ins_128026 (Capital One).

Format: date-time
mask
nullablestring
The last 2-4 alphanumeric characters of an account's official account number. Note that the mask may be non-unique between an Item's accounts, and it may also not match the mask that the bank displays to the user.
name
string
The name of the account, either assigned by the user or by the financial institution itself
official_name
nullablestring
The official name of the account as given by the financial institution
type
string
investment: Investment account. In API versions 2018-05-22 and earlier, this type is called brokerage instead.
credit: Credit card
depository: Depository account
loan: Loan account
other: Non-specified account type
See the Account type schema for a full listing of account types and corresponding subtypes.

Possible values: investment, credit, depository, loan, brokerage, other
subtype
nullablestring
See the Account type schema for a full listing of account types and corresponding subtypes.

Possible values: 401a, 401k, 403B, 457b, 529, brokerage, cash isa, crypto exchange, education savings account, ebt, fixed annuity, gic, health reimbursement arrangement, hsa, isa, ira, lif, life insurance, lira, lrif, lrsp, non-custodial wallet, non-taxable brokerage account, other, other insurance, other annuity, prif, rdsp, resp, rlif, rrif, pension, profit sharing plan, retirement, roth, roth 401k, rrsp, sep ira, simple ira, sipp, stock plan, thrift savings plan, tfsa, trust, ugma, utma, variable annuity, credit card, paypal, cd, checking, savings, money market, prepaid, auto, business, commercial, construction, consumer, home equity, loan, mortgage, overdraft, line of credit, student, cash management, keogh, mutual fund, recurring, rewards, safe deposit, sarsep, payroll, null
verification_status
string
The current verification status of an Auth Item initiated through Automated or Manual micro-deposits. Returned for Auth Items only.
pending_automatic_verification: The Item is pending automatic verification
pending_manual_verification: The Item is pending manual micro-deposit verification. Items remain in this state until the user successfully verifies the two amounts.
automatically_verified: The Item has successfully been automatically verified
manually_verified: The Item has successfully been manually verified
verification_expired: Plaid was unable to automatically verify the deposit within 7 calendar days and will no longer attempt to validate the Item. Users may retry by submitting their information again through Link.
verification_failed: The Item failed manual micro-deposit verification because the user exhausted all 3 verification attempts. Users may retry by submitting their information again through Link.

Possible values: automatically_verified, pending_automatic_verification, pending_manual_verification, manually_verified, verification_expired, verification_failed
persistent_account_id
string
A unique and persistent identifier for accounts that can be used to trace multiple instances of the same account across different Items for depository accounts. This is currently an opt-in field and only supported for Chase Items.
legal_name
nullableobject
Score found by matching name provided by the API with the name on the account at the financial institution. If the account contains multiple owners, the maximum match score is filled.
score
nullableinteger
Represents the match score for name. 100 is a perfect score, 85-99 means a strong match, 50-84 is a partial match, less than 50 is a weak match and 0 is a complete mismatch. If the name is missing from either the API or financial institution, this is empty.
is_first_name_or_last_name_match
nullableboolean
first or last name completely matched, likely a family member
is_nickname_match
nullableboolean
nickname matched, example Jennifer and Jenn.
is_business_name_detected
nullableboolean
Is true if the name on either of the names that was matched for the score contained strings indicative of a business name, such as "CORP", "LLC", "INC", or "LTD". A true result generally indicates the entity is a business. However, a false result does not mean the entity is not a business, as some businesses do not use these strings in the names used for their financial institution accounts.
phone_number
nullableobject
Score found by matching phone number provided by the API with the phone number on the account at the financial institution. 100 is a perfect match and 0 is a no match. If the account contains multiple owners, the maximum match score is filled.
score
nullableinteger
Match score for normalized phone number. 100 is a perfect match and 0 is a no match. If the phone number is missing from either the API or financial institution, this is empty.
email_address
nullableobject
Score found by matching email provided by the API with the email on the account at the financial institution. 100 is a perfect match and 0 is a no match. If the account contains multiple owners, the maximum match score is filled.
score
nullableinteger
Match score for normalized email. 100 is a perfect match and 0 is a no match. If the email is missing from either the API or financial institution, this is empty.
address
nullableobject
Score found by matching address provided by the API with the address on the account at the financial institution. The score can range from 0 to 100 where 100 is a perfect match and 0 is a no match. If the account contains multiple owners, the maximum match score is filled.
score
nullableinteger
Match score for address. The score can range from 0 to 100 where 100 is a perfect match and 0 is a no match. If the address is missing from either the API or financial institution, this is empty.
is_postal_code_match
nullableboolean
postal code was provided for both and was a match
item
object
Metadata about the Item.
item_id
string
The Plaid Item ID. The item_id is always unique; linking the same account at the same institution twice will result in two Items with different item_id values. Like all Plaid identifiers, the item_id is case-sensitive.
institution_id
nullablestring
The Plaid Institution ID associated with the Item. Field is null for Items created via Same Day Micro-deposits.
webhook
nullablestring
The URL registered to receive webhooks for the Item.
error
nullableobject
We use standard HTTP response codes for success and failure notifications, and our errors are further classified by error_type. In general, 200 HTTP codes correspond to success, 40X codes are for developer- or user-related failures, and 50X codes are for Plaid-related issues. An Item with a non-null error object will only be part of an API response when calling /item/get to view Item status. Otherwise, error fields will be null if no error has occurred; if an error has occurred, an error code will be returned instead.
error_type
string
A broad categorization of the error. Safe for programmatic use.

Possible values: INVALID_REQUEST, INVALID_RESULT, INVALID_INPUT, INSTITUTION_ERROR, RATE_LIMIT_EXCEEDED, API_ERROR, ITEM_ERROR, ASSET_REPORT_ERROR, RECAPTCHA_ERROR, OAUTH_ERROR, PAYMENT_ERROR, BANK_TRANSFER_ERROR, INCOME_VERIFICATION_ERROR, MICRODEPOSITS_ERROR
error_code
string
The particular error code. Safe for programmatic use.
error_message
string
A developer-friendly representation of the error code. This may change over time and is not safe for programmatic use.
display_message
nullablestring
A user-friendly representation of the error code. null if the error is not related to user action.
This may change over time and is not safe for programmatic use.
request_id
string
A unique ID identifying the request, to be used for troubleshooting purposes. This field will be omitted in errors provided by webhooks.
causes
array
In the Assets product, a request can pertain to more than one Item. If an error is returned for such a request, causes will return an array of errors containing a breakdown of these errors on the individual Item level, if any can be identified.
causes will only be provided for the error_type ASSET_REPORT_ERROR. causes will also not be populated inside an error nested within a warning object.
status
nullablenumber
The HTTP status code associated with the error. This will only be returned in the response body when the error information is provided via a webhook.
documentation_url
string
The URL of a Plaid documentation page with more information about the error
suggested_action
nullablestring
Suggested steps for resolving the error
available_products
[string]
A list of products available for the Item that have not yet been accessed. The contents of this array will be mutually exclusive with billed_products.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
billed_products
[string]
A list of products that have been billed for the Item. The contents of this array will be mutually exclusive with available_products. Note - billed_products is populated in all environments but only requests in Production are billed. Also note that products that are billed on a pay-per-call basis rather than a pay-per-Item basis, such as balance, will not appear here.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
products
[string]
A list of authorized products for the Item.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
consented_products
[string]
Beta: A list of products that have gone through consent collection for the Item. Only present for those enabled in the beta.

Possible values: assets, auth, balance, identity, investments, liabilities, payment_initiation, identity_verification, transactions, credit_details, income, income_verification, deposit_switch, standing_orders, transfer, employment, recurring_transactions, signal
consent_expiration_time
nullablestring
The RFC 3339 timestamp after which the consent provided by the end user will expire. Upon consent expiration, the item will enter the ITEM_LOGIN_REQUIRED error state. To circumvent the ITEM_LOGIN_REQUIRED error and maintain continuous consent, the end user can reauthenticate via Link’s update mode in advance of the consent expiration time.
Note - This is only relevant for certain OAuth-based institutions. For all other institutions, this field will be null.

Format: date-time
update_type
string
Indicates whether an Item requires user interaction to be updated, which can be the case for Items with some forms of two-factor authentication.
background - Item can be updated in the background
user_present_required - Item requires user interaction to be updated

Possible values: background, user_present_required
request_id
string
A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.
1{
2  "accounts": [
3    {
4      "account_id": "BxBXxLj1m4HMXBm9WZZmCWVbPjX16EHwv99vp",
5      "balances": {
6        "available": 100,
7        "current": 110,
8        "iso_currency_code": "USD",
9        "limit": null,
10        "unofficial_currency_code": null
11      },
12      "mask": "0000",
13      "name": "Plaid Checking",
14      "official_name": "Plaid Gold Standard 0% Interest Checking",
15      "legal_name": {
16        "score": 90,
17        "is_nickname_match": true,
18        "is_first_name_or_last_name_match": true
19      },
20      "phone_number": {
21        "score": 100
22      },
23      "email_address": {
24        "score": 100
25      },
26      "address": {
27        "score": 100,
28        "is_postal_code_match": true
29      },
30      "subtype": "checking",
31      "type": "depository"
32    },
33    {
34      "account_id": "3gE5gnRzNyfXpBK5wEEKcymJ5albGVUqg77gr",
35      "balances": {
36        "available": 200,
37        "current": 210,
38        "iso_currency_code": "USD",
39        "limit": null,
40        "unofficial_currency_code": null
41      },
42      "mask": "1111",
43      "name": "Plaid Saving",
44      "official_name": "Plaid Silver Standard 0.1% Interest Saving",
45      "legal_name": {
46        "score": 30,
47        "is_first_name_or_last_name_match": false
48      },
49      "phone_number": {
50        "score": 100
51      },
52      "email_address": null,
53      "address": {
54        "score": 100,
55        "is_postal_code_match": true
56      },
57      "subtype": "savings",
58      "type": "depository"
59    }
60  ],
61  "item": {
62    "available_products": [
63      "balance",
64      "investments"
65    ],
66    "billed_products": [
67      "assets",
68      "auth",
69      "identity",
70      "liabilities",
71      "transactions"
72    ],
73    "consent_expiration_time": null,
74    "error": null,
75    "institution_id": "ins_3",
76    "item_id": "eVBnVMp7zdTJLkRNr33Rs6zr7KNJqBFL9DrE6",
77    "update_type": "background",
78    "webhook": "https://www.genericwebhookurl.com/webhook"
79  },
80  "request_id": "3nARps6TOYtbACO"
81}

Webhooks (beta)

This feature is in currently in beta; please reach out to your Plaid Account Manager if you would like it enabled.

DEFAULT_UPDATE

Fired when a change to identity data has been detected on an Item. Items are checked for identity updates every 30-90 days. We recommend that upon receiving this webhook you make another call to /identity/get to fetch the user's latest identity data.

webhook_type
string
IDENTITY
webhook_code
string
DEFAULT_UPDATE
item_id
string
The item_id of the Item associated with this webhook, warning, or error
account_ids_with_updated_identity
object
An object with keys of account_id's that are mapped to their respective identity attributes that changed.
Example: { "XMBvvyMGQ1UoLbKByoMqH3nXMj84ALSdE5B58": ["PHONES"] }
error
object
We use standard HTTP response codes for success and failure notifications, and our errors are further classified by error_type. In general, 200 HTTP codes correspond to success, 40X codes are for developer- or user-related failures, and 50X codes are for Plaid-related issues. An Item with a non-null error object will only be part of an API response when calling /item/get to view Item status. Otherwise, error fields will be null if no error has occurred; if an error has occurred, an error code will be returned instead.
error_type
string
A broad categorization of the error. Safe for programmatic use.

Possible values: INVALID_REQUEST, INVALID_RESULT, INVALID_INPUT, INSTITUTION_ERROR, RATE_LIMIT_EXCEEDED, API_ERROR, ITEM_ERROR, ASSET_REPORT_ERROR, RECAPTCHA_ERROR, OAUTH_ERROR, PAYMENT_ERROR, BANK_TRANSFER_ERROR, INCOME_VERIFICATION_ERROR, MICRODEPOSITS_ERROR
error_code
string
The particular error code. Safe for programmatic use.
error_message
string
A developer-friendly representation of the error code. This may change over time and is not safe for programmatic use.
display_message
string
A user-friendly representation of the error code. null if the error is not related to user action.
This may change over time and is not safe for programmatic use.
request_id
string
A unique ID identifying the request, to be used for troubleshooting purposes. This field will be omitted in errors provided by webhooks.
causes
array
In the Assets product, a request can pertain to more than one Item. If an error is returned for such a request, causes will return an array of errors containing a breakdown of these errors on the individual Item level, if any can be identified.
causes will only be provided for the error_type ASSET_REPORT_ERROR. causes will also not be populated inside an error nested within a warning object.
status
number
The HTTP status code associated with the error. This will only be returned in the response body when the error information is provided via a webhook.
documentation_url
string
The URL of a Plaid documentation page with more information about the error
suggested_action
string
Suggested steps for resolving the error
environment
string
The Plaid environment the webhook was sent from

Possible values: development, sandbox, production
1{
2  "webhook_type": "IDENTITY",
3  "webhook_code": "DEFAULT_UPDATE",
4  "item_id": "wz666MBjYWTp2PDzzggYhM6oWWmBb",
5  "account_ids_with_updated_identity": {
6    "BxBXxLj1m4HMXBm9WZZmCWVbPjX16EHwv99vp": [
7      "ADDRESSES"
8    ]
9  },
10  "error": null,
11  "environment": "production"
12}