Product Updates- September 2025

Elle Satterwhite
Product Marketing Manager

Time is money and this month’s updates are all about helping you make good use of your time by improving and automating admin workflows. With new updates that help you automate Transfer reconciliation reports, improved visibility in the Identity Verification dashboard to help fraud analysts streamline case review, and a new embedded search option in Link to streamline loan applications, we’ve been focused on helping you work faster, smarter, and focus on building what’s next for your business.

Here’s a look at our launches and enhancements from July.

Featured products: Transfer

What’s better:

• 🚀 Transfer Reconciliation Reporting: Customers can automatically receive monthly reconciliation reports by email, saving hours of manual work cross-checking to ensure transactions are correct and meeting a critical enterprise requirement.

• 🔐 Granular Permissions in Transfer Dashboard: Admins can assign user-level permissions to control sensitive actions, enabling safer scaling for larger teams.

Featured products: Consumer Report

What’s new:

• 🔗 Increase conversion with Embedded Search: Customers can embed institution selection into their loan application to help guide users to connect with Plaid Link. This can provide a more seamless transition to account linking and boost overall conversion when asking users to share their data for decisioning and repayment purposes.

Featured products: IDV

What’s new:

• 🔓Early access to Plaid’s Trust Index  (Ti1): Ti1 is Plaid’s ML-powered fraud score that is the foundation of our fraud intelligence platform, Plaid Protect. Now, customers using Plaid Identity Verification (IDV) can access the Ti1 score right from their Dashboard to strengthen their fraud detection capabilities. Ti1 fuses advanced identity intelligence with network intelligence to produce a single, more insightful look into user risk.

• 🔍 Improved visibility and navigation in the IDV Dashboard: We’ve made two new improvements to the IDV dashboard, making it easier for teams to get quick user information and streamline case review for fraud analysts:

  • Intuitive top card: A snapshot of all customer information, including the Trust Index score, are now centralized at the top of a user timeline. Less scrolling and more insight. 

  • Updated sidebar: Adjustments to the sidebar navigation make moving between users more seamless with the ability to prioritize based on the Ti1 score.

Featured products: Dashboard

What’s new: 

• 📋Stay ready with Audit Logs: Knowing who did what and when is essential for audit readiness, incident response, and internal reviews. With Audit Logs, Premium Support customers can access a dedicated Dashboard view that tracks key actions such as setting changes, user additions, and API key generation, along with who performed them and when. You can now monitor 40+ actions to stay compliant, troubleshoot faster, and maintain control.

Explore the full list of recent changes in our API changelog.