October 09, 2025
Powering the mortgage process of the future
Digitizing mortgage operations could cut costs by up to 40%, yet many lenders still rely on manual workflows to verify assets, income and employment. And those using digital tools are only beginning to tap into the power of real-time, consumer-permissioned data.
Plaid believes there’s a better way forward—one where faster, smarter underwriting is powered by single-source financial data.
Driving speed and simplicity for mortgage workflows
Since 2018, lenders like Rocket Mortgage and Zillow Home Loans have used Plaid to complete more than 45 million verifications—improving workflow efficiency while reducing borrower friction. For example, Zillow Home Loans pre-approves loans with Plaid-verified assets 29% faster.
To help even more lenders move faster, reduce manual work, and unlock deeper borrower insights, we’ve made significant investments to our mortgage solutions.
Borrower experiences that drive pull-through
We’ve optimized the account linking experience with simplified and secure flows, resulting in conversion rates as high as 80% in loan applications. Additionally, millions of consumers have chosen to save their information with Plaid, making future account connections faster and easier across 7,000+ apps and services in our network. With industry-leading conversion, lenders can get better data to verify a borrower, handle fewer documents, accelerate GSE submissions, and close loans faster.
Enhanced Verification of Assets (VOA) Report
We’ve been working closely with lenders like Advisors Mortgage Group on new verification capabilities. Our latest offering is an upgraded Verification of Assets (VOA) Report with up to 2 years of financial data including categorized inflows and outflows, average account balances, count of NSFs and asset derived income. Additionally, the report provides the ability to refresh employment in a GSE-compliant manner, which helps keep borrower information up-to-date.
Plaid is an authorized report supplier for Fannie Mae’s Desktop Underwriter® (DU®) validation service. Our VOA report is eligible for representations and warranties relief on validated components.
Smarter analytics through our Consumer Reporting Agency
In 2023, we established our Consumer Reporting Agency (CRA) and followed up in 2024 with ready-to-use credit analytics. Our analytics give lenders access to actionable insights on a borrower’s account balances, income stability, and cash flow patterns—making it easier to verify their stated information with more confidence.
Out-of-the-box integrations with leading platforms
It’s now easier for lenders to integrate Plaid’s solutions into their workflows through our growing partner ecosystem. This includes industry standard integrations to loan origination systems (LOS) and point-of-sales (POS), which enables lenders to leverage Plaid’s verification solutions where it makes sense in their workflow.
Reimagining the mortgage process
To transform the mortgage process, you have to rethink the data behind it. That’s why Plaid is building tools to help lenders modernize with real-time, single-source data layered with insights. This means moving beyond digitized versions of legacy workflows and toward a streamlined process that boosts operating efficiency and keeps pace with borrowers’ evolving financial lives.
Today, lenders don't need to request bank statements or paystubs because they can get consumer-permissioned cash flow, income, and employment data directly from the borrower's financial accounts. We anticipate that more lenders will fully adopt programmatic data for verifications to cut down on cycle times and costs while meeting GSE eligibility requirements.
We envision the next generation of verification reports will include insights into a borrower’s income and cash flow to power operational improvements while meeting GSE requirements. Additionally, programmatic data will ensure loan officers are getting the right information from borrowers the first time—avoiding delays later in the loan process. This will give everyone more confidence in the loan process, with higher-quality files that help loans move through underwriting faster. As these tools become available, lenders can shift toward single-source validation—unlocking more operational efficiency and mortgage automation.
The road ahead in mortgage
The future of mortgage isn't just digital—it’s integrated, intelligent, and built to scale. As we continue to expand our mortgage solutions, our focus remains steady: simplify verification, reduce operational complexity, and enhance the borrower experience—all while meeting the compliance needs of today’s lending environment.
👉 Connect with us to learn about our mortgage solutions and what’s coming next.