5+ years of experience in a client engineering, sales engineering, solution consulting, or technical customer-facing role.

Strong understanding of APIs, technical integrations, and the ability to guide clients through implementation processes.

Proven track record of independently managing technical projects with minimal supervision.

Excellent executive-level communication skills (written and verbal) for translating technical concepts into business outcomes.

Strong troubleshooting and problem-solving abilities, including root cause analysis and resolution of complex technical issues.

Ability to build and maintain relationships with both technical and non-technical stakeholders.

Experience in working cross-functionally with Engineering, Product, and other teams to deliver client solutions.

Familiarity with financial services, open banking, or payments infrastructure.

Nice to haves:

Experience with SQL for querying data and troubleshooting customer issues.

Previous experience in a high-growth, SaaS environment.

Exposure to contract negotiation or pre-sales technical support.

Experience conducting technical workshops or architecture reviews with enterprise clients.

Familiarity with technical project management methodologies (Agile/Scrum).