San Francisco Office
Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.
View Open PositionsBusiness Operations
Business Operations
San Francisco | Full-time
We ensure cross-functional coordination and increase efficiency across Plaid to help us achieve our Company goals.
San Francisco
Full-time
Business Operations
The BizOps team is focused on solving some of Plaid's most pressing business issues. They are a small team of individuals with complementary skill sets. This role will initially partner with two of Plaid’s Product Areas:Fraud and Remember Me (returning user experience) Product Areas. From Revenue, Product, to financial and operational strategy, this hire will have the opportunity to impact almost every aspect of these two businesses.
Responsibilities:
- Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
- Partnering with other teams and functions to improve efficiency, productivity, and performance
- Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
- Identifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for Plaid
- Building out processes and success measures, and executing on initiatives to build, launch, and operationalize Plaid’s new products, in close partnership with our Product and Go-To-Market teams
Requirements
- 5-10 years of experience, including 2+ years of investment banking, management consulting, or investing
- Strong analytical, financial modeling, and presentation skills
- Ability to distill complex issues into structured frameworks and action plans
- Strong knowledge of SQL or similar programming language
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Ability to independently drive consensus across cross-functional teams and influence decision making
- Direct operational experience at a fintech or other high-growth SaaS company
- Extensive knowledge of the Fraud space or experience with conversion and UX optimization
The target base salary for this position ranges from $150,000/year - $224,400/year [In Zone 1]. The target base salary will vary based on the job's location.
Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area
Zone 2 - Los Angeles, Seattle, Washington D.C.
Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego
Zone 4 - Raleigh-Durham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.