April 24, 2025
Inside Plaid: How we are investing in reliable financial data access at scale
When someone connects their bank account in your app, they expect it to just work - quickly, securely, and without frustration. Meeting that expectation is hard. It requires stitching together thousands of systems, adapting to shifting standards, and managing legacy technologies across more than 12,000 institutions.
That’s where Plaid comes in. Our network supports over 600,000 new data connections every day, and we’re constantly investing in smarter ways to deliver reliable, resilient access. The result? Fewer support tickets, more consistent connections, and better user experiences so that you can focus on building and growing with confidence.
In this post, we’re pulling back the curtain on how we make that happen - continually building and maintaining coverage with AI-driven tooling, enabling seamless migrations, and deepening our partnerships with financial institutions. All of it is in service of one goal: helping you build and scale trusted financial experiences faster.
Raising the Bar on Integration Excellence
Plaid operates at a scale few others do—millions of connections, thousands of institutions, and a constantly evolving infrastructure. To meet that challenge, we’ve built a new class of systems that combine AI, automation, and real-time visibility. These tools don’t just reduce manual work—they make reliable access possible at scale.
Behind the Curtain - Integration Health
Within the Data Partner Dashboard, our Data Partners can monitor their traffic performance with this Integration Health view so that they can resolve Data Partner caused issues before you ever see them.
Modernizing Connectivity Through API Migrations
Open Finance is rapidly evolving—not only moving from credential-based connections to secure, standardized APIs, but also adopting more frequent API upgrades. That makes seamless migrations more important than ever. Our focus is on minimizing user disruption, communicating changes earlier, and avoiding re-authentication whenever possible.
Behind the Curtain - Integration Migration Status
Within the Developer Dashboard, you can now easily track rollout progress, key milestones, and upcoming breakage dates, all in one centralized view.
Shaping the Future with Our Partners
Reliable, high-quality financial data access means more consistent connections, fewer support tickets, and better experiences for your customers. To make that possible, Plaid invests in more than just technology: we build strong partnerships with leading financial institutions and platforms that expand and stabilize your access to the data you need.
Q2 and Alkami, two leading digital banking platforms serving U.S. regional and community institutions, have built data out APIs using Core Exchange, part of our FDX-aligned Open Finance Suite. This gives you broader reach with long-tail coverage, more stable connections, and fewer disruptions—all with less effort on your end.
Here’s what Q2 and Alkami had to say about our technical collaboration:
And what First Hawaiian Bank and STCU say it means for their customers:
Plaid also plays a key role in shaping the industry. Through our leadership in the Financial Data Exchange (FDX), where we sit on the board and co-chair the Technical Review Committee, Plaid helps define how consumer permissioned data is structured, accessed, and shared. These contributions have been central to the FDX specification and further reinforce Plaid’s leadership in delivering secure, user-first data access.
Leading Through Innovation: Building the Best Network Connectivity
Plaid is setting the standard for reliable, scalable connectivity. Through deep technical innovation, automation, and trusted partnerships, we’re not just solving today’s integration challenges but also building the infrastructure that will power the next decade of Open Finance.
Ready to connect to the industry’s most advanced financial data network? Explore our developer documentation, test out our latest tools, or connect with our team to learn how Plaid’s network can help you build faster, more reliable, and future-ready financial experiences.