onboarding & identity verification

Instant onboarding, built for trust

Fast. Smooth. Secure. Explore the most conversion-optimized onboarding in the industry.

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Onboarding screen showing a user confirming personal and bank account details with an ‘Onboarded’ approval badge, demonstrating how Plaid powers fast, trusted identity verification and frictionless account creation.

There’s onboarding.

Then there’s Plaid onboarding.

  • Tailored to your needs

    Collect only what you need, from essential PII to an identity profile with financial accounts.

  • Done in seconds

    Instantly pre-fill identity and account info with just a phone number. No forms, no friction.

  • Built-in fraud and risk defenses

    Spot risk early with built-in authentication, device intelligence, KYC, and AML.

  • 87% reduction

    in onboarding time

  • Up to 25% lift

    in conversion rates

  • 75M+ users

    remembered in the Plaid Network

Just a phone number. That’s it.

Start with just a phone number to return identity and account info in seconds. No forms to fill out, no manual entry needed. Just clean, fast onboarding.

  • Complete identity profile and bank account

  • Real-time device authentication

  • Extend autofill to cover nearly every user

Explore instant onboarding

Just a phone number. That’s it.

Start with just a phone number to return identity and account info in seconds. No forms to fill out, no manual entry needed. Just clean, fast onboarding.

  • Complete identity profile and bank account

  • Real-time device authentication

  • Extend autofill to cover nearly every user

Explore instant onboarding

Stop fraud without stopping sign-ups

Screen for risk using real-time insights from the Plaid Network spanning 12,000+ financial institutions—all while keeping trusted users moving.

  • Signals from network data through the Trust Index

  • Account ownership checks for linked bank accounts

  • Device and session risk indicators surfaced in real time

Stop fraud without stopping sign-ups

Screen for risk using real-time insights from the Plaid Network spanning 12,000+ financial institutions—all while keeping trusted users moving.

  • Signals from network data through the Trust Index

  • Account ownership checks for linked bank accounts

  • Device and session risk indicators surfaced in real time

Stronger checks, only when needed

Low‑risk users get through fast. When higher fraud risk is detected, trigger step-ups like database checks, ID verification, or liveness—automatically, and only when required.

  • KYC, AML, and CIP checks within the onboarding flow

  • Signals from email, phone, device, and network behavior

  • Detection of synthetic identities and fraud patterns

  • Customizable success criteria with no code required

Explore identity verfication

Stronger checks, only when needed

Low‑risk users get through fast. When higher fraud risk is detected, trigger step-ups like database checks, ID verification, or liveness—automatically, and only when required.

  • KYC, AML, and CIP checks within the onboarding flow

  • Signals from email, phone, device, and network behavior

  • Detection of synthetic identities and fraud patterns

  • Customizable success criteria with no code required

Explore identity verfication

“Plaid reduces friction for new customers, helping them create an account much more quickly and smoothly—without any compromise in security.”
Seth Wunder
PRESIDENT AND CFO

The trio behind the industry’s leading solution

Layer

With just a phone number, Layer returns identity insights and linked account details in seconds, reducing friction across the flow.

Authenticate returning users

Link

You’ve likely used it already—hundreds of millions of consumers trust Link to securely connect their financial accounts.

Connect financial accounts

Identity Verification

Identity Verification helps you meet KYC requirements, verify users, and reduce fraud through fast, in-flow checks.

Verify user identities

Your questions, answered

Reach out if we didn’t answer yours.

What is instant onboarding?

Instant onboarding is a way for eligible users to share identity and bank info with businesses in seconds so they can onboard quickly.

How does Plaid’s instant onboarding and identity verification work?

Plaid’s instant onboarding and identity verification can use device signals, fallback to autofill, and step-ups to collect and verify info with minimal user effort.

What are the benefits of instant onboarding and identity verification?

Instant onboarding and identity verification can speed up applications, lift conversion, reduce drop-off, and focus high-risk checks where they matter most.

How can businesses reduce onboarding drop-off rates?

Businesses can help reduce drop-off by using autofill, adaptive step-ups, and returning-user flows like “remember me.”

How does Plaid provide the tools needed to improve onboarding conversion rates?

Plaid can increase conversion by autofilling data, accelerating checks, and showing verification steps only when risk or rules require it.

How does Plaid enable instant onboarding and identity verification?

Plaid enables instant onboarding with Layer, including device IDs, autofill fall back, and risk-based step-ups to Identity Verification.

Ready to turn onboarding into your advantage?

Let’s get started

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