Responsibilities
- Build and grow the Intelligent Tooling engineering team from the ground up, including hiring, setting early technical direction, and establishing team culture and operating norms.
- Develop, integrate, and own Plaid’s AI-powered developer tooling and internal platforms, including AI coding tools, agentic workflows, and AI-native SDLC automation.
- Take ownership of existing internal tooling platforms (e.g. Retool, Wadsworth, ID2), ensuring clear ownership, reliable operations, and steady improvements to developer experience.
- Drive organization-wide adoption of AI tooling by embedding AI directly into core engineering workflows such as coding, testing, debugging, and incident response.
- Partner closely with DevEff, Security, Privacy, Legal, and other cross-functional partners to ensure AI tooling is safe, compliant, scalable, and aligned with Plaid’s standards.
- Define and execute against clear success metrics (e.g. usage, quality, reliability) to measure the real impact of Intelligent Tooling across the engineering organization.
Qualifications
- 8–10+ years of engineering experience, including time as an IC building production systems.
- 3+ years of experience managing and scaling engineering teams.
- Demonstrated success driving adoption of new tools or workflows, ideally AI-powered, for their own team.
- Hands-on experience with AI coding tools, agentic workflows, or LLM-powered developer systems.
- Strong technical judgment with depth in at least one of: developer tooling / DX platforms, infrastructure or platform engineering, or applied AI systems in production.
- Experience translating ambiguous strategy into execution and delivering measurable outcomes.
- Excellent communication and stakeholder management skills.
- [Nice to have] Proven experience leading internal platforms or developer tooling with broad adoption across an engineering organization.
- [Nice to have] Prior ownership of internal platforms with reliability and SLOs, supporting a large internal engineering audience.
- [Nice to have] Experience partnering with security, privacy, legal, or other governance functions on AI-related systems.
Other opportunities
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New York
Data Scientist - Fraud
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Data Scientist - Network Value
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Engineering Manager - IDV
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Engineering Manager - Payment Risk
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Experienced Engineering Manager - Customer Growth & Experience
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Macro & Credit Research Economist
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Senior Data Scientist - Data Foundations & AI
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Senior Data Scientist - Payments
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Senior Data Scientist - Payments ACH
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Senior Developer Relations Engineer - Customer Growth and Experience
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Senior Machine Learning Engineer - Fraud (Research Scientist)
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Senior Machine Learning Engineer - Payments
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Senior Software Engineer - Backend
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Senior Software Engineer - Fullstack
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Software Engineer
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Software Engineer - Platform
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Staff Software Engineer - Product Foundations
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Staff Technical Program Manager - FinOps
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Data Scientist - Fraud
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Data Engineer - Data Engineering
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Data Scientist - Fraud
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Data Scientist - Network Value
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Engineering Manager - Consumer
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Engineering Manager - Credit Distribution
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Engineering Manager - IDV
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Engineering Manager - Machine Learning Infrastructure
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Engineering Manager - Payment Risk
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Engineering Manager - Update Pipeline
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Experienced Engineering Manager - Customer Growth & Experience
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Macro & Credit Research Economist
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Senior Data Engineer - Data Engineering
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Senior Data Scientist - Data Foundations & AI
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San Francisco
Senior Data Scientist - Payments
- See role
San Francisco
Senior Data Scientist - Payments ACH
- See role
San Francisco
Senior Developer Relations Engineer - Customer Growth and Experience
- See role
San Francisco
Senior Machine Learning Engineer - Fraud (Research Scientist)
- See role
San Francisco
Senior Machine Learning Engineer - Payments
- See role
San Francisco
Senior Software Engineer - Backend
- See role
San Francisco
Senior Software Engineer - Data Infrastructure
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Senior Software Engineer - Fullstack
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Senior Software Engineer - ML Infrastructure
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Senior Software Engineer - Network Enablement (Applied ML)
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Software Engineer
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Software Engineer - Platform
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Staff Software Engineer - AI
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Staff Software Engineer - Money Movement
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San Francisco
Staff Software Engineer - Product Foundations
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San Francisco
Staff Technical Program Manager - FinOps
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Data Scientist - Fraud
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Seattle, WA
Senior Developer Relations Engineer - Customer Growth and Experience
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Seattle, WA
Staff Software Engineer - Money Movement
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Seattle, WA
Staff Technical Program Manager - FinOps
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United States
Senior Developer Relations Engineer - Customer Growth and Experience
- See role
United States
Senior Machine Learning Engineer - Fraud (Research Scientist)
