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March 10, 2021

Outdoorsy makes payments the easy way

Michael Epstein & Oscar Hong

According to Outdoorsy, many of the 10 million RVs in America collect dust 50 weeks a year on average. For their owners, the notion of renting them out when not in use can make perfect sense.

Outdoorsy is the fastest growing peer-to-peer marketplace for RV rentals. Founded in 2015, the Texas-based company strives to distinguish themselves by providing an excellent customer experience that includes fast and easy payouts for owners.

But for Outdoorsy—and millions of businesses worldwide—money movement isn’t their main business. That’s why these businesses often partner with a payment provider to handle it for them.

Outdoorsy’s previous payment process, however, had a long wait time that forced RV owners to wait 3-5 days for payment. This frustrated customers who were eager to get paid. The solution’s complexity also took a toll on Outdoorsy’s technical and customer support teams.

That’s because not all payment processes are ideal for a peer-to-peer
marketplace. In Outdoorsy’s case, an orchestrated solution was required. They found it in Modern Treasury + Plaid.