Institution status in Link

Link proactively lets users know if an institution's connection isn't performing well. Below are the three views a user will see depending on the status of the institution they select.

When the status of item_logins of an institution is DEGRADED, Link will warn users that they may experience issues and allow them to continue. Once the status of item_logins becomes DOWN, Link will block users from attempting to log in and suggest they find another bank.

For a more detailed view of institution status, see the status dashboard, which provides a browsable view of institutions, supported products, and institution health.