OAuth Errors

Guide to troubleshooting OAuth errors

For information on troubleshooting OAuth errors in Link not related to a specific error code, see Link troubleshooting: OAuth not working.

INCORRECT_OAUTH_NONCE

An incorrect OAuth nonce was supplied when re-initializing Link.

Common causes

During the OAuth flow, Link must be initialized, the user must be handed off to the institution's OAuth authorization page, and then Link must be re-initialized for the user to complete Link flow. This error can occur if a different nonce is supplied during the re-initialization process than was originally supplied to Link for the first initialization step.

Troubleshooting steps

When re-initializing Link, make sure to use the same nonce that was used to originally initialize Link for that Item.

API error response
1http code 400
2{
3 "error_type": "OAUTH_ERROR",
4 "error_code": "INCORRECT_OAUTH_NONCE",
5 "error_message": "nonce does not match",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

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INCORRECT_LINK_TOKEN

An incorrect Link token was supplied when re-initializing Link.

Common causes

During the OAuth flow, Link must be initialized, the user must be handed off to the institution's OAuth authorization page, and then Link must be re-initialized for the user to complete Link flow. This error can occur if a different link_token is supplied during the re-initialization process than was originally supplied to Link for the first initialization step.

Troubleshooting steps

When re-initializing Link, make sure to use the same link_token that was used to originally initialize Link for that Item.

API error response
1http code 400
2{
3 "error_type": "OAUTH_ERROR",
4 "error_code": "INCORRECT_LINK_TOKEN",
5 "error_message": "link token does not match original link token",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

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OAUTH_STATE_ID_ALREADY_PROCESSED

The OAuth state has already been processed.

Common causes

During the OAuth flow, Link must be initialized, the user must be handed off to the institution's OAuth authorization page, and then Link must be re-initialized for the user to complete Link flow. This error can occur if the OAuth state ID used during re-initialization of Link has already been used.

Troubleshooting steps

When re-initializing Link, make sure to use a unique OAuth state ID for each Link instance.

When re-initializing Link, make sure to correctly set the receivedRedirectUri as described in the re-initializing Link section of the OAuth Guide. Plaid will automatically extract the OAuth state ID from the receivedRedirectUri.

API error response
1http code 208
2{
3 "error_type": "OAUTH_ERROR",
4 "error_code": "OAUTH_STATE_ID_ALREADY_PROCESSED",
5 "error_message": null,
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

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OAUTH_STATE_ID_NOT_FOUND

The OAuth state id could not be found.

Common causes

An internal Plaid error occurred.

Troubleshooting steps

File a Plaid Support ticket.

API error response
1http code 404
2{
3 "error_type": "OAUTH_ERROR",
4 "error_code": "OAUTH_STATE_ID_NOT_FOUND",
5 "error_message": "the provided oauth_state_id wasn't found",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}