Assets Errors

Guide to troubleshooting Assets errors

PRODUCT_NOT_ENABLED

Server-Side
Common causes
  • One or more of the Items in the Asset Report was not initialized with the Assets product. Unlike some products, Assets cannot be initialized "on-the-fly" and must be initialized during the initial link process.
Troubleshooting steps
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "PRODUCT_NOT_ENABLED",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

DATA_UNAVAILABLE

Server-Side
Common causes
  • One or more of the Items in the Asset Report has experienced an error.
Troubleshooting steps
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "DATA_UNAVAILABLE",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

PRODUCT_NOT_READY

Server-Side

Note that this error should not be confused with the PRODUCT_NOT_READY error of type ITEM_ERROR, which has different causes.

Common causes
Troubleshooting steps
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "PRODUCT_NOT_READY",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

ASSET_REPORT_GENERATION_FAILED

Server-Side
Common causes
  • Plaid is experiencing temporary difficulties generating Asset Reports.
Troubleshooting steps

If the error persists, please submit a Support ticket.

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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "ASSET_REPORT_GENERATION_FAILED",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

INVALID_PARENT

Server-Side
Common causes
  • An endpoint that creates a copy or modified copy of an Asset Report (such as /asset_report/filter or /asset_report/audit_copy/create) was called, but the original Asset Report does not exist, either because it was never successfully created in the first place or because it was deleted.
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "INVALID_PARENT",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

INSIGHTS_NOT_ENABLED

Server-Side
Common causes
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "INSIGHTS_NOT_ENABLED",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}

INSIGHTS_PREVIOUSLY_NOT_ENABLED

Server-Side
Common causes
  • /asset_report/get or /asset_report/pdf/get was called with enable_insights set to true by a Plaid developer account that is currently enabled for Asset Reports with Insights, but was not enabled at the time that the report was created.
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http code 400
{
"error_type": "ASSET_REPORT_ERROR",
"error_code": "INSIGHTS_PREVIOUSLY_NOT_ENABLED",
"error_message": "",
"display_message": null,
"request_id": "HNTDNrA8F1shFEW"
}