Plaid help and support

If you are using Plaid to connect your financial accounts and have questions, use the links below for more information:

To learn more about Plaid and how it works, see our page on How Plaid Works.

If you are having trouble linking your financial institution, see our Connecting Financial Accounts Guide on the Plaid Help Center for more information. If you have questions about linking through a specific Plaid-powered app, we recommend reaching out to the app directly for assistance.

If you are a developer building with Plaid, the answers to most questions can be found in the docs -- try using the search feature, or check out of some our most popular pages:

• API reference
• Link reference
• Institution overview
• Legacy public key integration guide

If you can't find an answer to your question in the docs, file a Support ticket via your Dashboard account.

For general questions about using Plaid APIs, or help getting started with your integration, you can also ask the Plaid community on Stack Overflow.

If you are a developer at a bank or other financial institution looking for information about APIs used to provide consumer-permissioned data to Plaid, help and documentation for the Core Exchange and Plaid Exchange APIs can be found on their dedicated sites:

• Core Exchange API documentation
• Plaid Exchange API documentation

If you have a question about Plaid capabilities that isn't answered in the docs, or for details about pricing, contact Sales to learn more.