API error responses
If the problem you're encountering involves an API error message, see Errors for troubleshooting suggestions.
The institution is experiencing an error.
Processing of the transactions has been delayed.
If the steps above do not resolve the issue, file a ticket with Plaid support.
Incorrect data fields
In some cases, information about a merchant, such as its name or category, may be incorrect.
If the issue is not resolved, or if the category information is incorrect, file a ticket with Plaid support indicating which fields are incorrect, the correct data, and the
transaction_id of the affected transaction.