Know your users

Gather key verified information like name, phone number, address, and email

Rely on trustworthy info

Compare user-submitted information or auto-fill forms with verified bank data on file

Effortless for users

Enable users to link their bank accounts with the information they know in their heads

Reduce fraud costs

Gain confidence in your users’ indentities and reduce fraud costs

How it works

Start validating user identities via Info in a few steps

  1. Add an Info user

    Seamlessly add users with Plaid Link’s credential-based flow and post Info requests to the Plaid API

  2. Retrieve Info data

    Once a user has been added, the account holder’s info can be retrieved at any time

  "info": {
    "emails": [
        "primary": true,
        "type": "personal",
        "data": ""
    "addresses": [
        "primary": true,
        "data": {
          "zip": "94114",
          "state": "CA",
          "city": "San Francisco",
          "street": "3819 Greenhaven Ln"
    "phone_numbers": [
        "primary": true,
        "type": "home",
        "data": "4673956022"
    "names": [
      "Kelly Walters"
  "access_token": "xxxxx"

Want more details about the Info endpoint?

options house screenshot

Case study

OptionsHouse is improving online trading with Plaid

OptionsHouse, the online brokerage for stock and options traders, relies on Plaid Info to help reduce bank account fraud by checking the information a user submits against bank data on file to confirm his or her identity.

What will you build?

Explore the power of Plaid with a free trial of all our products for up to 100 users