# Plaid Technical Documentation

# Full version: https://plaid.com/docs/llms-full.txt
# (Recommended for models with larger context windows)
# See all Plaid documentation: https://plaid.com/llms.txt

Plaid helps companies build financial solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.

## How-to Guides


### Account
- [Account - Overview | Plaid Docs](https://plaid.com/docs/account/index.html.md)
- [Account - Activity, logs, and status | Plaid Docs](https://plaid.com/docs/account/activity/index.html.md)
- [Account - Pricing and billing | Plaid Docs](https://plaid.com/docs/account/billing/index.html.md)
- [Account - For resellers | Plaid Docs](https://plaid.com/docs/account/resellers/index.html.md)
- [Account - Security | Plaid Docs](https://plaid.com/docs/account/security/index.html.md)
- [Account - Teams | Plaid Docs](https://plaid.com/docs/account/teams/index.html.md)

### Assets
- [Assets - Introduction to Assets | Plaid Docs](https://plaid.com/docs/assets/index.html.md)
- [Assets - Create an Asset Report | Plaid Docs](https://plaid.com/docs/assets/add-to-app/index.html.md)
- [Assets - Assets partners | Plaid Docs](https://plaid.com/docs/assets/partnerships/index.html.md)
- [Assets - Ocrolus | Plaid Docs](https://plaid.com/docs/assets/partnerships/ocrolus/index.html.md)

### Auth
- [Auth - Introduction to Auth | Plaid Docs](https://plaid.com/docs/auth/index.html.md)
- [Auth - Add Auth to your app | Plaid Docs](https://plaid.com/docs/auth/add-to-app/index.html.md)
- [Auth - Additional Auth flows | Plaid Docs](https://plaid.com/docs/auth/coverage/index.html.md)
- [Auth - Money movement partnerships | Plaid Docs](https://plaid.com/docs/auth/partnerships/index.html.md)
- [Auth - Increasing pay-by-bank adoption | Plaid Docs](https://plaid.com/docs/auth/pay-by-bank-ux/index.html.md)
- [Authentication | Plaid Docs](https://plaid.com/plaid-exchange/docs/authentication/index.html.md)
- [Auth - Automated Micro-deposits | Plaid Docs](https://plaid.com/docs/auth/coverage/automated/index.html.md)
- [Auth - Database Auth | Plaid Docs](https://plaid.com/docs/auth/coverage/database-auth/index.html.md)
- [Auth - Database Insights and Match (legacy) | Plaid Docs](https://plaid.com/docs/auth/coverage/database/index.html.md)
- [Auth - Configuring entry points | Plaid Docs](https://plaid.com/docs/auth/coverage/flow-options/index.html.md)
- [Auth - Instant Auth, Instant Match, & Instant Micro-deposits | Plaid Docs](https://plaid.com/docs/auth/coverage/instant/index.html.md)
- [Auth - Micro-deposit Events | Plaid Docs](https://plaid.com/docs/auth/coverage/microdeposit-events/index.html.md)
- [Auth - Anti-fraud best practices | Plaid Docs](https://plaid.com/docs/auth/coverage/same-day-link-best-practices/index.html.md)
- [Auth - Same Day Micro-deposits | Plaid Docs](https://plaid.com/docs/auth/coverage/same-day/index.html.md)
- [Auth - Test in Sandbox | Plaid Docs](https://plaid.com/docs/auth/coverage/testing/index.html.md)
- [Auth - Dwolla | Plaid Docs](https://plaid.com/docs/auth/partnerships/dwolla/index.html.md)
- [Auth | Plaid Docs](https://plaid.com/docs/auth/partnerships/gainbridge/index.html.md)
- [Auth - Gusto | Plaid Docs](https://plaid.com/docs/auth/partnerships/gusto/index.html.md)
- [Auth - Stripe | Plaid Docs](https://plaid.com/docs/auth/partnerships/stripe/index.html.md)
- [Auth - Wedbush | Plaid Docs](https://plaid.com/docs/auth/partnerships/wedbush/index.html.md)
- [Auth - Zero Hash | Plaid Docs](https://plaid.com/docs/auth/partnerships/zero-hash/index.html.md)

### Authentication
- [Authentication | Plaid Docs](https://plaid.com/plaid-exchange/docs/authentication/index.html.md)

### Balance
- [Balance - Introduction to Balance | Plaid Docs](https://plaid.com/docs/balance/index.html.md)
- [Balance - Add Balance to your app | Plaid Docs](https://plaid.com/docs/balance/add-to-app/index.html.md)
- [Balance - Migrate to Signal Rules | Plaid Docs](https://plaid.com/docs/balance/migration-guide/index.html.md)

### Beacon
- [Beacon - Introduction to Beacon | Plaid Docs](https://plaid.com/docs/beacon/index.html.md)

### Changelog
- [Changelog | Plaid Docs](https://plaid.com/docs/changelog/index.html.md)
- [Changelog | Plaid Docs](https://plaid.com/plaid-exchange/docs/changelog/index.html.md)

### Check
- [Consumer Report (by Plaid Check) - Introduction | Plaid Docs](https://plaid.com/docs/check/index.html.md)
- [Consumer Report (by Plaid Check) - Implementation | Plaid Docs](https://plaid.com/docs/check/add-to-app/index.html.md)
- [Consumer Report (by Plaid Check) - Migrate from Assets | Plaid Docs](https://plaid.com/docs/check/migrate-from-assets/index.html.md)
- [Consumer Report (by Plaid Check) - Migrate from Income | Plaid Docs](https://plaid.com/docs/check/migrate-from-income/index.html.md)
- [Consumer Report (by Plaid Check) - Migrate from Transactions | Plaid Docs](https://plaid.com/docs/check/migrate-from-transactions/index.html.md)
- [Consumer Report (by Plaid Check) - Share data with partners | Plaid Docs](https://plaid.com/docs/check/oauth-sharing/index.html.md)
- [Consumer Report (by Plaid Check) - Onboard users with Plaid Layer | Plaid Docs](https://plaid.com/docs/check/onboard-users-with-layer/index.html.md)

### Enrich
- [Enrich - Introduction to Enrich | Plaid Docs](https://plaid.com/docs/enrich/index.html.md)

### Financial-insights
- [Financial Insights | Plaid Docs](https://plaid.com/docs/financial-insights/index.html.md)

### Identity
- [Identity Verification - Introduction to Identity Verification | Plaid Docs](https://plaid.com/docs/identity-verification/index.html.md)
- [Identity - Introduction to Identity | Plaid Docs](https://plaid.com/docs/identity/index.html.md)
- [Identity Verification - Managing failed verifications | Plaid Docs](https://plaid.com/docs/identity-verification/failed-verifications/index.html.md)
- [Identity Verification - Input validation rules | Plaid Docs](https://plaid.com/docs/identity-verification/hybrid-input-validation/index.html.md)
- [Identity Verification - Link callbacks | Plaid Docs](https://plaid.com/docs/identity-verification/link/index.html.md)
- [Identity Verification - Metrics and reporting | Plaid Docs](https://plaid.com/docs/identity-verification/reporting/index.html.md)
- [Identity Verification - Risk checks | Plaid Docs](https://plaid.com/docs/identity-verification/risk-checks/index.html.md)
- [Identity Verification - Testing in Sandbox | Plaid Docs](https://plaid.com/docs/identity-verification/testing/index.html.md)
- [Identity Verification - Webhooks | Plaid Docs](https://plaid.com/docs/identity-verification/webhooks/index.html.md)
- [Identity - Add Identity to your app | Plaid Docs](https://plaid.com/docs/identity/add-to-app/index.html.md)
- [Identity - Identity Document Upload | Plaid Docs](https://plaid.com/docs/identity/identity-document-upload/index.html.md)

### Identity-verification
- [Identity Verification - Introduction to Identity Verification | Plaid Docs](https://plaid.com/docs/identity-verification/index.html.md)
- [Identity Verification - Managing failed verifications | Plaid Docs](https://plaid.com/docs/identity-verification/failed-verifications/index.html.md)
- [Identity Verification - Input validation rules | Plaid Docs](https://plaid.com/docs/identity-verification/hybrid-input-validation/index.html.md)
- [Identity Verification - Link callbacks | Plaid Docs](https://plaid.com/docs/identity-verification/link/index.html.md)
- [Identity Verification - Metrics and reporting | Plaid Docs](https://plaid.com/docs/identity-verification/reporting/index.html.md)
- [Identity Verification - Risk checks | Plaid Docs](https://plaid.com/docs/identity-verification/risk-checks/index.html.md)
- [Identity Verification - Testing in Sandbox | Plaid Docs](https://plaid.com/docs/identity-verification/testing/index.html.md)
- [Identity Verification - Webhooks | Plaid Docs](https://plaid.com/docs/identity-verification/webhooks/index.html.md)

### Implementation-guide
- [Implementation Guide | Plaid Docs](https://plaid.com/plaid-exchange/docs/implementation-guide/index.html.md)

### Income
- [Income - Introduction to Income | Plaid Docs](https://plaid.com/docs/income/index.html.md)
- [Income - Add Income to your app | Plaid Docs](https://plaid.com/docs/income/add-to-app/index.html.md)
- [Income - Bank Income | Plaid Docs](https://plaid.com/docs/income/bank-income/index.html.md)
- [Income - Document Income | Plaid Docs](https://plaid.com/docs/income/document-income/index.html.md)
- [Income - Payroll Income | Plaid Docs](https://plaid.com/docs/income/payroll-income/index.html.md)

### Index.html
- [Home | Plaid Docs](https://plaid.com/docs/index.html.md)
- [Home - Welcome | Plaid Docs](https://plaid.com/plaid-exchange/docs/index.html.md)

### Institutions
- [Institutions - US and Canada Coverage | Plaid Docs](https://plaid.com/docs/institutions/index.html.md)
- [Institutions - European Coverage | Plaid Docs](https://plaid.com/docs/institutions/europe/index.html.md)

### Investments
- [Investments Move - Introduction to Investments Move | Plaid Docs](https://plaid.com/docs/investments-move/index.html.md)
- [Investments - Introduction to Investments | Plaid Docs](https://plaid.com/docs/investments/index.html.md)
- [Investments Move - Add Investments Move to your app | Plaid Docs](https://plaid.com/docs/investments-move/add-to-app/index.html.md)
- [Investments - Add Investments to your app | Plaid Docs](https://plaid.com/docs/investments/add-to-app/index.html.md)

### Investments-move
- [Investments Move - Introduction to Investments Move | Plaid Docs](https://plaid.com/docs/investments-move/index.html.md)
- [Investments Move - Add Investments Move to your app | Plaid Docs](https://plaid.com/docs/investments-move/add-to-app/index.html.md)

### Kyc-aml
- [KYC/AML and anti-fraud | Plaid Docs](https://plaid.com/docs/kyc-aml/index.html.md)

### Launch-checklist
- [Launch checklist | Plaid Docs](https://plaid.com/docs/launch-checklist/index.html.md)

### Layer
- [Layer - Introduction to Plaid Layer | Plaid Docs](https://plaid.com/docs/layer/index.html.md)
- [Layer - Add Plaid Layer to your app | Plaid Docs](https://plaid.com/docs/layer/add-to-app/index.html.md)

### Liabilities
- [Liabilities - Introduction to Liabilities | Plaid Docs](https://plaid.com/docs/liabilities/index.html.md)
- [Liabilities - Add Liabilities to your app | Plaid Docs](https://plaid.com/docs/liabilities/add-to-app/index.html.md)

### Link
- [Link - Overview | Plaid Docs](https://plaid.com/docs/link/index.html.md)
- [Link - Android | Plaid Docs](https://plaid.com/docs/link/android/index.html.md)
- [Link - Optimizing Link conversion | Plaid Docs](https://plaid.com/docs/link/best-practices/index.html.md)
- [Link - Customizing Link | Plaid Docs](https://plaid.com/docs/link/customization/index.html.md)
- [Link - Data Transparency Messaging migration | Plaid Docs](https://plaid.com/docs/link/data-transparency-messaging-migration-guide/index.html.md)
- [Link - Preventing duplicate Items | Plaid Docs](https://plaid.com/docs/link/duplicate-items/index.html.md)
- [Link - Embedded Link | Plaid Docs](https://plaid.com/docs/link/embedded-institution-search/index.html.md)
- [Link - Handling an invalid Link Token | Plaid Docs](https://plaid.com/docs/link/handle-invalid-link-token/index.html.md)
- [Link - Hosted Link | Plaid Docs](https://plaid.com/docs/link/hosted-link/index.html.md)
- [Link - Choosing when to initialize products | Plaid Docs](https://plaid.com/docs/link/initializing-products/index.html.md)
- [Link - Institution status in Link | Plaid Docs](https://plaid.com/docs/link/institution-status/index.html.md)
- [Link - iOS | Plaid Docs](https://plaid.com/docs/link/ios/index.html.md)
- [Link - Link Recovery (beta) | Plaid Docs](https://plaid.com/docs/link/link-recovery/index.html.md)
- [Link | Plaid Docs](https://plaid.com/docs/link/link-token-migration-guide/index.html.md)
- [Link - Link analytics and tracking | Plaid Docs](https://plaid.com/docs/link/measuring-conversion/index.html.md)
- [Link - Pre-Link messaging | Plaid Docs](https://plaid.com/docs/link/messaging/index.html.md)
- [Link - Multi-Item Link | Plaid Docs](https://plaid.com/docs/link/multi-item-link/index.html.md)
- [Link - OAuth guide | Plaid Docs](https://plaid.com/docs/link/oauth/index.html.md)
- [Link - React Native | Plaid Docs](https://plaid.com/docs/link/react-native/index.html.md)
- [Link - Returning user experience | Plaid Docs](https://plaid.com/docs/link/returning-user/index.html.md)
- [Link - Troubleshooting | Plaid Docs](https://plaid.com/docs/link/troubleshooting/index.html.md)
- [Link - Update mode | Plaid Docs](https://plaid.com/docs/link/update-mode/index.html.md)
- [Link - Web | Plaid Docs](https://plaid.com/docs/link/web/index.html.md)
- [Link - Webview integrations | Plaid Docs](https://plaid.com/docs/link/webview/index.html.md)
- [Link - Troubleshooting | Plaid Docs](https://plaid.com/docs/link/android/troubleshooting/index.html.md)
- [Link - Hosted Link for embedded clients | Plaid Docs](https://plaid.com/docs/link/hosted-link/embedded-clients/index.html.md)

### Monitor
- [Monitor - Introduction to Monitor | Plaid Docs](https://plaid.com/docs/monitor/index.html.md)
- [Monitor - Watchlists and matching algorithms | Plaid Docs](https://plaid.com/docs/monitor/algorithms-and-lists/index.html.md)

### Payment-initiation
- [Payments (Europe) | Plaid Docs](https://plaid.com/docs/payment-initiation/index.html.md)
- [Payments (Europe) - Payment Initiation | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-initiation-one-time/index.html.md)
- [Payments (Europe) - Payment Status | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-status/index.html.md)
- [Payments (Europe) - Payments Dashboard | Plaid Docs](https://plaid.com/docs/payment-initiation/payments-dashboard/index.html.md)
- [Payments (Europe) - Virtual Accounts and Payouts | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/index.html.md)
- [Payments (Europe) - Add Payment Initiation to your app | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-initiation-one-time/add-to-app/index.html.md)
- [Payments (Europe) - Handling failed payments | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-initiation-one-time/handling-failed-payments/index.html.md)
- [Payments (Europe) - Refunds | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-initiation-one-time/refunds/index.html.md)
- [Payments (Europe) - User onboarding and account funding guide | Plaid Docs](https://plaid.com/docs/payment-initiation/payment-initiation-one-time/user-onboarding-and-account-funding/index.html.md)
- [Payments (Europe) - Add Variable Recurring Payments to your app | Plaid Docs](https://plaid.com/docs/payment-initiation/variable-recurring-payments/add-to-app/index.html.md)
- [Payments (Europe) - Handling Failed Payments | Plaid Docs](https://plaid.com/docs/payment-initiation/variable-recurring-payments/handling-failed-payments/index.html.md)
- [Payments (Europe) - Managing Consent | Plaid Docs](https://plaid.com/docs/payment-initiation/variable-recurring-payments/managing-consent/index.html.md)
- [Payments (Europe) - Refunds | Plaid Docs](https://plaid.com/docs/payment-initiation/variable-recurring-payments/refunds/index.html.md)
- [Payments (Europe) - Account Sweeping | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/account-sweeping/index.html.md)
- [Payments (Europe) - Add Virtual Accounts to your app | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/add-to-app/index.html.md)
- [Payments (Europe) - Handling Unexpected Payments | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/handling-unexpected-payments/index.html.md)
- [Payments (Europe) - Managing your Virtual Account | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/managing-virtual-accounts/index.html.md)
- [Payments (Europe) - Payment Confirmation | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/payment-confirmation/index.html.md)
- [Payments (Europe) - Payouts | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/payouts/index.html.md)
- [Payments (Europe) - Refunds | Plaid Docs](https://plaid.com/docs/payment-initiation/virtual-accounts/refunds/index.html.md)

### Payments
- [Payments and Funding | Plaid Docs](https://plaid.com/docs/payments/index.html.md)

### Protect
- [Protect - Introduction to Protect | Plaid Docs](https://plaid.com/docs/protect/index.html.md)

### Quickstart
- [Quickstart | Plaid Docs](https://plaid.com/docs/quickstart/index.html.md)
- [Quickstart - Glossary | Plaid Docs](https://plaid.com/docs/quickstart/glossary/index.html.md)

### Reference
- [API Reference | Plaid Docs](https://plaid.com/plaid-exchange/docs/reference/index.html.md)
- [Aggregation - Plaid Exchange Reference | Plaid Docs](https://plaid.com/plaid-exchange/docs/reference/aggregation/index.html.md)
- [Data Definitions | Plaid Docs](https://plaid.com/plaid-exchange/docs/reference/data-definitions/index.html.md)
- [Errors and Conditions | Plaid Docs](https://plaid.com/plaid-exchange/docs/reference/errors-and-conditions/index.html.md)

### Resources
- [Resources | Plaid Docs](https://plaid.com/docs/resources/index.html.md)
- [Resources - MCP Server | Plaid Docs](https://plaid.com/docs/resources/mcp/index.html.md)
- [Resources - Vibe coding tips | Plaid Docs](https://plaid.com/docs/resources/vibe-coding/index.html.md)

### Sandbox
- [Sandbox - Overview | Plaid Docs](https://plaid.com/docs/sandbox/index.html.md)
- [Sandbox - Sandbox institutions | Plaid Docs](https://plaid.com/docs/sandbox/institutions/index.html.md)
- [Sandbox - Customize test data | Plaid Docs](https://plaid.com/docs/sandbox/user-custom/index.html.md)

### Signal
- [Signal - Intro to Signal | Plaid Docs](https://plaid.com/docs/signal/index.html.md)
- [Signal - Add Signal Transaction Scores to your app | Plaid Docs](https://plaid.com/docs/signal/add-to-app/index.html.md)
- [Signal - Creating Items | Plaid Docs](https://plaid.com/docs/signal/creating-signal-items/index.html.md)
- [Signal - Reporting returns and decisions | Plaid Docs](https://plaid.com/docs/signal/reporting-returns/index.html.md)
- [Signal - Signal Rules | Plaid Docs](https://plaid.com/docs/signal/signal-rules/index.html.md)
- [Signal - Tuning the Signal Rules | Plaid Docs](https://plaid.com/docs/signal/tuning-rules/index.html.md)

### Statements
- [Statements - Introduction to Statements | Plaid Docs](https://plaid.com/docs/statements/index.html.md)

### Support
- [Support - Overview | Plaid Docs](https://plaid.com/docs/support/index.html.md)

### Transactions
- [Transactions - Introduction to Transactions | Plaid Docs](https://plaid.com/docs/transactions/index.html.md)
- [Transactions - Add Transactions to your app | Plaid Docs](https://plaid.com/docs/transactions/add-to-app/index.html.md)
- [Transactions - Personal Finance Category migration guide | Plaid Docs](https://plaid.com/docs/transactions/pfc-migration/index.html.md)
- [Transactions - Transactions Sync migration guide | Plaid Docs](https://plaid.com/docs/transactions/sync-migration/index.html.md)
- [Transactions - Transaction states | Plaid Docs](https://plaid.com/docs/transactions/transactions-data/index.html.md)
- [Transactions - Troubleshooting | Plaid Docs](https://plaid.com/docs/transactions/troubleshooting/index.html.md)
- [Transactions - Transactions webhooks | Plaid Docs](https://plaid.com/docs/transactions/webhooks/index.html.md)

### Transfer
- [Transfer - Transfer Overview | Plaid Docs](https://plaid.com/docs/transfer/index.html.md)
- [Transfer - Transfer Application | Plaid Docs](https://plaid.com/docs/transfer/application/index.html.md)
- [Transfer - Creating transfers | Plaid Docs](https://plaid.com/docs/transfer/creating-transfers/index.html.md)
- [Transfer - Transfer Dashboard | Plaid Docs](https://plaid.com/docs/transfer/dashboard/index.html.md)
- [Transfer - Plaid Ledger flow of funds | Plaid Docs](https://plaid.com/docs/transfer/flow-of-funds/index.html.md)
- [Transfer - Glossary | Plaid Docs](https://plaid.com/docs/transfer/glossary/index.html.md)
- [Transfer - Transfer for Platforms | Plaid Docs](https://plaid.com/docs/transfer/platform-payments/index.html.md)
- [Transfer - Tracking transfer status | Plaid Docs](https://plaid.com/docs/transfer/reconciling-transfers/index.html.md)
- [Transfer - Recurring transfers | Plaid Docs](https://plaid.com/docs/transfer/recurring-transfers/index.html.md)
- [Transfer - Refunds | Plaid Docs](https://plaid.com/docs/transfer/refunds/index.html.md)
- [Transfer - Reserves | Plaid Docs](https://plaid.com/docs/transfer/reserves/index.html.md)
- [Transfer - Testing in Sandbox | Plaid Docs](https://plaid.com/docs/transfer/sandbox/index.html.md)
- [Transfer - Customizing Signal Rules for Transfer | Plaid Docs](https://plaid.com/docs/transfer/signal-rules/index.html.md)
- [Transfer - Errors and returns | Plaid Docs](https://plaid.com/docs/transfer/troubleshooting/index.html.md)
- [Transfer - Transfer UI | Plaid Docs](https://plaid.com/docs/transfer/using-transfer-ui/index.html.md)

### Underwriting
- [Credit and Underwriting | Plaid Docs](https://plaid.com/docs/underwriting/index.html.md)

### User-experience
- [User experience | Plaid Docs](https://plaid.com/plaid-exchange/docs/user-experience/index.html.md)

## API Reference


### Api
- [API - Overview | Plaid Docs](https://plaid.com/docs/api/index.html.md)
- [API - Accounts | Plaid Docs](https://plaid.com/docs/api/accounts/index.html.md)
- [API - Consent | Plaid Docs](https://plaid.com/docs/api/consent/index.html.md)
- [API - Institutions | Plaid Docs](https://plaid.com/docs/api/institutions/index.html.md)
- [API - Items | Plaid Docs](https://plaid.com/docs/api/items/index.html.md)
- [API - Look up Dashboard users | Plaid Docs](https://plaid.com/docs/api/kyc-aml-users/index.html.md)
- [API - Libraries | Plaid Docs](https://plaid.com/docs/api/libraries/index.html.md)
- [API - Link | Plaid Docs](https://plaid.com/docs/api/link/index.html.md)
- [API - Network | Plaid Docs](https://plaid.com/docs/api/network/index.html.md)
- [API - OAuth | Plaid Docs](https://plaid.com/docs/api/oauth/index.html.md)
- [API - Reseller partners | Plaid Docs](https://plaid.com/docs/api/partner/index.html.md)
- [API - Postman Collection | Plaid Docs](https://plaid.com/docs/api/postman/index.html.md)
- [API - Processor partners | Plaid Docs](https://plaid.com/docs/api/processor-partners/index.html.md)
- [API - Processor tokens | Plaid Docs](https://plaid.com/docs/api/processors/index.html.md)
- [API - Sandbox | Plaid Docs](https://plaid.com/docs/api/sandbox/index.html.md)
- [API - Users | Plaid Docs](https://plaid.com/docs/api/users/index.html.md)
- [API - API versioning | Plaid Docs](https://plaid.com/docs/api/versioning/index.html.md)
- [API - Webhooks | Plaid Docs](https://plaid.com/docs/api/webhooks/index.html.md)
- [API - Assets | Plaid Docs](https://plaid.com/docs/api/products/assets/index.html.md)
- [API - Auth | Plaid Docs](https://plaid.com/docs/api/products/auth/index.html.md)
- [API - Beacon (beta) | Plaid Docs](https://plaid.com/docs/api/products/beacon/index.html.md)
- [API - Consumer Report (by Plaid Check) | Plaid Docs](https://plaid.com/docs/api/products/check/index.html.md)
- [API - Enrich | Plaid Docs](https://plaid.com/docs/api/products/enrich/index.html.md)
- [API - Identity Verification | Plaid Docs](https://plaid.com/docs/api/products/identity-verification/index.html.md)
- [API - Identity | Plaid Docs](https://plaid.com/docs/api/products/identity/index.html.md)
- [API - Income | Plaid Docs](https://plaid.com/docs/api/products/income/index.html.md)
- [API - Investments Move | Plaid Docs](https://plaid.com/docs/api/products/investments-move/index.html.md)
- [API - Investments | Plaid Docs](https://plaid.com/docs/api/products/investments/index.html.md)
- [API - Plaid Layer | Plaid Docs](https://plaid.com/docs/api/products/layer/index.html.md)
- [API - Liabilities | Plaid Docs](https://plaid.com/docs/api/products/liabilities/index.html.md)
- [API - Monitor | Plaid Docs](https://plaid.com/docs/api/products/monitor/index.html.md)
- [API - Payment Initiation (Europe) | Plaid Docs](https://plaid.com/docs/api/products/payment-initiation/index.html.md)
- [API - Protect | Plaid Docs](https://plaid.com/docs/api/products/protect/index.html.md)
- [API - Signal and Balance | Plaid Docs](https://plaid.com/docs/api/products/signal/index.html.md)
- [API - Statements | Plaid Docs](https://plaid.com/docs/api/products/statements/index.html.md)
- [API - Transactions | Plaid Docs](https://plaid.com/docs/api/products/transactions/index.html.md)
- [API - Transfer | Plaid Docs](https://plaid.com/docs/api/products/transfer/index.html.md)
- [API - Virtual Accounts | Plaid Docs](https://plaid.com/docs/api/products/virtual-accounts/index.html.md)
- [API - New User API migration guide | Plaid Docs](https://plaid.com/docs/api/users/migrate-to-new-user-apis/index.html.md)
- [API - New User API overview | Plaid Docs](https://plaid.com/docs/api/users/user-apis/index.html.md)
- [API - Webhook verification | Plaid Docs](https://plaid.com/docs/api/webhooks/webhook-verification/index.html.md)
- [API - Account Linking | Plaid Docs](https://plaid.com/docs/api/products/transfer/account-linking/index.html.md)
- [API - Initiating Transfers | Plaid Docs](https://plaid.com/docs/api/products/transfer/initiating-transfers/index.html.md)
- [API - Plaid Ledger | Plaid Docs](https://plaid.com/docs/api/products/transfer/ledger/index.html.md)
- [API - Program Metrics | Plaid Docs](https://plaid.com/docs/api/products/transfer/metrics/index.html.md)
- [API - Transfer for Platforms | Plaid Docs](https://plaid.com/docs/api/products/transfer/platform-payments/index.html.md)
- [API - Reading Transfers | Plaid Docs](https://plaid.com/docs/api/products/transfer/reading-transfers/index.html.md)
- [API - Recurring Transfers | Plaid Docs](https://plaid.com/docs/api/products/transfer/recurring-transfers/index.html.md)
- [API - Refunds | Plaid Docs](https://plaid.com/docs/api/products/transfer/refunds/index.html.md)

### Errors
- [Errors - API errors | Plaid Docs](https://plaid.com/docs/errors/api/index.html.md)

## Help Center

- [Why am I not getting the full transaction history for Credit Karma accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/38857107420567.json): For Credit Karma accounts, only 7 days of transaction history is available from the time the Item is created. Even if more transaction history is requ
- [What is a Known Issue?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773556256919.json): A Known Issue is a problem Plaid is already aware of. Known issues are posted in the Plaid Dashboard so you can quickly see if an issue your user is e
- [How to file a CRA Support Ticket](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36488481921687.json): File a support ticket here, please include the following: Include one of the following identifiers, as these are the most important for tracing CRA Co
- [How to file a Signal Support Ticket](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36488467667863.json): File a support ticket here, please include the following: Include one of the following identifiers, as these are the most important for tracing Signal
- [How to file a Layer Support Ticket](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36488434006167.json): File a support ticket here, please include the following: Include at least one of the following identifiers: access_token, item_id, request_id Brief d
- [Why is Identity data required before creating a Consumer Report?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36324309408407.json): When building with Plaid’s Consumer Report endpoints, it’s crucial to collect identity data about your customer first — before you ever initiate the C
- [How to troubleshoot Consumer Reports](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36323745939863.json): This guide will help you troubleshoot common issues with Plaid Consumer Reports, including tips on using the CHECK_REPORT_READY and CHECK_REPORT_FAILE
- [Does a ‘high risk’ score for a risk category (e.g. Network Risk) mean the session will fail the Risk check and overall verification?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105441358999.json): Not necessarily. Users will fail the Risk check and overall verification when their session doesn’t meet the Risk Rules configured in the session’s te
- [How can I configure my Risk Rules?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105381077271.json): You can configure Risk Rules from the Plaid Dashboard → Template Editor → Rulesets → Risk Rules: For more details, see Risk Rules Documentation.
- [How are risk scores categorized?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105343112727.json): Plaid analyzes various signals to deliver a score for each risk category (i.e. phone risk, email risk, network risk, device risk, and more). There are
- [What types of fraud and risk checks are available in Plaid IDV?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105307572759.json): Plaid takes a defense-in-depth approach when it comes to fraud detection. You can leverage diverse fraud risk signals as needed depending on your risk
- [How can a selfie check be used to mitigate fraud?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105010948119.json): A selfie check can be used as a form of step up authentication. Plaid analyzes fraud risk of a selfie in a few different ways: Liveness Users can easi
- [What criteria is considered for a selfie check?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104939754647.json): The selfie risk score (the value shown beneath a user's selfie) is separate from all the facial attributes Plaid checks (nose, eyes, etc.) and takes i
- [What types of documents are accepted?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104935291031.json): Customers can check which document types are supported in a specific country from the Plaid Dashboard. Head to the Identity Verification tab, once you
- [How can I include document verification as a part of my workflow?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104842517143.json): Document verification requires the user to take a photo of an identity document. Users are required to take & upload the document photo in real time t
- [What type of country coverage does Plaid’s Identity Verification have for document verification?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104847493399.json): Through Document Verification, you can authenticate 16,000+ valid government-issued identification documents, across more than 200 countries and terri
- [What conditions cause a “Partial Match” for a data attribute?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104796802199.json): Slight variations in the data input compared with the data in Plaid’s external data sources, like a typo or data that contains some of the data in the
- [What’s the difference between a “No Match” vs “No Data”?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104735700119.json): These are defined in Plaid docs here, but in more detail: NO DATA is returned when Plaid is unable to find an external data source to compare against 
- [What countries can Plaid Identity Verification verify PII data for?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104715164567.json): Plaid helps you perform KYC by verifying a user's name, DOB, Address, phone number and SSN (or country equivalent) against regulated data sources. Dat
- [How long does Plaid store user’s IDV data?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104233261719.json): By default, Plaid will store users’ IDV data for the duration of our relationship with the customer. You may redact PII from individual sessions on de
- [How long does it take for each check to occur in the Identity Verification flow?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104263127831.json): All of the automated checks to verify a user’s identity are performed in real time and are completed before the user can move on to the next check. Fo
- [What’s the difference between Plaid’s Identity and Plaid’s Identity Verification products?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36096303578135.json): Identity (/identity/get) returns account information that is on file with a user’s financial institution. This information includes account owner, nam
- [How do I set up SCIM in the Dashboard?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/35606437632919.json): Note: To use SCIM, you must have a Plaid Premium Support Package. To learn more about Plaid Premium Support, contact your account manager.The goal of 
- [How to file a Transfer Support Ticket](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/35362704470039.json): File a support ticket here, please include the following: Include either transfer_id or authorization_id as these are the most important for tracing i
- [Glossary: Key Transfer Terms](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/35359604774295.json): This glossary defines essential terminology used throughout Plaid Transfer operations, including payment rails, roles, statuses, and Plaid-specific fe
- [Transfer FAQ"s](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/35359101184535.json): Can I change my hold times or transfer limits?Yes. In the Transfer Dashboard, go to Transfer Account Details > Limits and Hold Times, then click Edit 
- [[Reseller Partner] How to file a ticket on behalf of an end customer?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/35323990153367.json): If you're a Reseller Partner, the best way to file a support ticket on behalf of an end customer is through the Reseller Dashboard. Navigate to the Pl
- [Why can’t I pull Auth data for Wise Virtual Currency (EMoney) accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/34838388283287.json): Wise Virtual Currency (EMoney) accounts don’t include an IBAN by default. Without an IBAN, Plaid can’t retrieve Auth data.To fix this, ask the user to
- [What do the different Support Ticket statuses indicate?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/33997907149719.json): You can see a list of the Support tickets your team has filed in the Dashboard under Get Help > Support Cases. This is a breakdown of the different st
- [Who’s who in the ACH Network?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/32881149800087.json): What is ACH?ACH stands for Automated Clearing House. It's a nationwide network that facilitates electronic money transfers between bank accounts in th
- [How do I test out CRA products on sandbox?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/31618984507927.json): To test out CRA products, we recommend using the testing account user_bank_income (with the password {}). This account includes a wide variety of exam
- [Which balances does the CRA Base Report provide?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/31616213845271.json): The CRA Base Report returns an object with information on each account’s balances. Note that for all balance fields, for credit-type accounts, a posit
- [How do I set up SSO in the Dashboard?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/30466769751447.json): Once a team decides to enable SSO, they should first navigate to the SSO setup page. They can directly navigate to https://dashboard.plaid.com/setting
- [How do I download my Support tickets?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/30078726216727.json): To download your support tickets from the Plaid Dashboard, you can follow these steps: Log into the Plaid Dashboard: Use your credentials to access yo
- [Why did an Asset report return the DATA_QUALITY_CHECK_FAILED error?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29634606425239.json): Plaid has implemented new Assets data quality checks in response to customers’ feedback collected over the past year. These checks may trigger the DAT
- [Why is a user unable to use their camera for the Document or Selfie check on Identity Verification?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29224978863127.json): The first step when camera issues arise on Identity Verification sessions is to confirm with your users if they have granted camera permissions at bot
- [Why is a user on a government watchlist not found as a hit on Monitor?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29224320786327.json): Monitor screens users against a number of sanction and PEP lists. Sanction lists are updated daily and can be used for daily automated re-scans. There
- [Why does an Identity Verification session return a 'match' for SSN but 'no match' for other data?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29223393586327.json): While Plaid matches on multiple PII attributes for a user, SSN or ID number often takes priority in the Identity Verification data source matching log
- [How can Plaid IDV help detect stolen identity and synthetic identity fraud?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29223242998423.json): Plaid IDV gives specific risk scores for both stolen identity and synthetic identity risk. By analyzing data such as name, email, phone number, email,
- [What Data Sources does Identity Verification use?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/29222612259351.json): All of the data used for Identity Verification matching comes from trusted sources such as credit bureaus or financial institutions, that have stringe
- [What are passkeys and how do I enable them in Plaid Link?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/28308651176087.json): A passkey is a digital credential which enables a user to sign in to a website or application using their device’s biometrics or pin (instead of a pas
- [What Plaid products are supported in each country and region?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/27895826947735.json): 🇺🇸 United StatesFor institution coverage details, see the Bank Coverage ExplorerPayments and Money Movement Auth Balance Identity Identity Match Tra
- [What should I know about Section 1033?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/26586096919063.json): As of July 2025, the status of the Section 1033 rule is currently in flux. Plaid will enforce any 1033 related requirements as necessary when the rule
- [Why am I getting USER_SETUP_REQUIRED on a US Bank account?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25973710146199.json): If you are seeing USER_SETUP_REQUIRED on a US Bank Item, first check the common causes and troubleshooting steps for that error. The most common reaso
- [Why am I getting a PRODUCTS_NOT_SUPPORTED error when calling /transactions/refresh on Capital One Items?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25922395286935.json): Our Capital One integration (ins_128026) does not provide real-time transaction updates. Therefore, the /transactions/refresh endpoint is not supporte
- [Can you show the cardholder name in account_owner for Capital One?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25921858766615.json): The transaction field, account_owner, is only populated when the transaction is associated with a sub-account under the main account. (A common exampl
- [How do duplicate Items work with Chase?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25835578989847.json): Historically, if a user has a Chase Item on an app and creates another Chase Item on the app using the same credentials, the existing Chase Item will 
- [Why do the account numbers returned for Chase accounts not match the user’s actual account number?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25834497515415.json): To help protect against fraud, Chase sends us "tokenized" (virtual) account and routing numbers in place of the user's true account and routing number
- [Why are new accounts not showing even though the  user selected the “Include new, eligible accounts automatically” option during Chase’s OAuth flow?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25745248056215.json): The “Include new, eligible accounts automatically” option allows Chase to send Plaid new accounts from their API, but it doesn’t add these accounts to
- [Why am I not getting the full transaction history for Capital One accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25349321999511.json): For Capital One accounts, only 90 days of transaction history is available. Even if more transaction history is requested, 90 days is as far back as w
- [Why is the user not seeing their Bank of America business account in Link?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25349199961879.json): If a user is not seeing a Bank of America business account when connecting through Plaid Link, the most common reason is that they are connecting with
- [Why is the full transaction history missing for Bank of America accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25348952076567.json): First, please note that to receive more than 90 days of transaction history, you will need to specify that in the transactions.days_requested paramete
- [Why do Chime’s Credit Builder Accounts not Return Transfer Transactions?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25316419306775.json): The data that we receive from Chime’s API does not return transactions for transfers into Credit Builder accounts, so these specific transactions will
- [Why are Pending Transactions Missing for USAA?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25316367683991.json): Currently, USAA's API does not return pending transactions to Plaid, so we're unable to return them through our Transactions endpoint. Transactions fo
- [Are pending transactions returned for Capital One accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25286986638231.json): The transaction data that Capital One provides does not include pending transactions. As a result, pending transactions will not show in API data for 
- [Why am I getting ACCESS_NOT_GRANTED when making a Capital One Identity request?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25286917725207.json): Anytime you receive an ACCESS_NOT_GRANTED error, it is helpful to first go through the Common Causes and Troubleshooting steps in the documentation. F
- [Are all transactions returned as USD for Capital One accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25286194471575.json): Capital One reports all transactions as USD, regardless of the source currency of the account. As a result, all Capital One transactions will show as 
- [Does Plaid support connections to J.P. Morgan Private Bank?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25133724356759.json): We currently do support connections to J.P. Morgan Private Bank (https://privatebank.jpmorgan.com/) via our Chase (ins_56) integration.
- [Why am I receiving R04 Returns for ACH transactions with a Chase TAN (Tokenized Account Number)?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/25133498038551.json): These are the primary reasons for R04 returns for ACH transactions with Chase TANs: Mismatched account number and routing number The TAN comprises a s
- [Why does this Item include only three months of transaction history?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/24631662544919.json): On June 24, 2024, we introduced the transactions.days_requested option for a /link/token/create request, enabling you to tailor the transaction histor
- [What are Variable Recurring Payments (VRPs)?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/24622039958295.json): Variable Recurring Payments (VRPs) are the future of recurring payments in the UK, and we’re devoted to making it as smooth as possible for customers 
- [Why are unsupported institutions listed in Plaid Link?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/24073762074775.json): Institutions that are not yet supported by Plaid are included in our Link flow to gauge demand and help prioritize their support. When a user selects 
- [What is an Incident Severity Ticket?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/23619274378135.json): This feature is available for customers with the following Support Package Plans: ✔️ Basic | ✔️ Plus | ✔️ Premium There are two kinds of support ticke
- [How can I detect when transaction information has been updated? ](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/22746518884247.json): Sometimes information about a transaction (like the name, date, or amount) can change for many reasons, and detecting these changes can be difficult v
- [How do I file an Incident Severity Ticket?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/19678904123671.json): This feature is available for customers with the following Support Package Plans: ✔️ Basic | ✔️ Plus | ✔️ Premium Customers may file support tickets v
- [What support resources are available for Plaid customers?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/19076011876119.json): Plaid offers self-service support resources and a general support ticket filing-and-response process via the Plaid Dashboard. We also offer Plaid’s St
- [How do I stop billing for Plaid products I'm no longer using?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/18785119002263.json): The best place to start when looking into billed events is the Usage page in the Plaid Dashboard: https://dashboard.plaid.com/activity/usage. If you h
- [How is Plaid Assets billed?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/18161520022807.json): Plaid's Assets product involves two key billing events: the successful creation of an Asset Report and the retrieval of an Asset Report PDF. Once an A
- [What institutions does Plaid support?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/17549112773783.json): US and CanadaPlaid supports approximately 10,000 institutions in the US.In Canada, over 99% of deposit accounts are covered; this includes all of the 
- [Why is the transaction data returned in Plaids API different to the date on my banking statement?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16995061807255.json): Note: this article is in reference to European institutions only After a transaction has been posted on your banking statement, it will be associated 
- [Why am I receiving a 414 Request-URI Too Large when connecting my Virgin Money Credit Card account?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16993948054679.json): If you encounter a "414 Request-URI Too Large" error while attempting to link your Virgin Money Credit Card (ins_77) account it could be due to the ty
- [How can I access the results of Plaid's compliance audits?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16206135109911.json): Plaid hosts a self-service Security Portal, where you can review important compliance and security information, as well as request access to available
- [Does Plaid regularly undergo compliance audits, and if so which ones?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16206114378775.json): Yes, Plaid regularly undergoes several audits: SOC 2 Type 2, ISO 27011, ISO 27701. Plaid uses independent third-party assessors to test the design and
- [Can I use Plaid for free?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16194695660311.json): For developers, Plaid is free to use in Sandbox environment, allowing you to discover the product, become familiar with our APIs and endpoints, and le
- [How can I obtain account balances using Plaid's API?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16179450406295.json): There are multiple approaches to obtain account balance information using Plaid's APIs, and each approach has important differences to keep in mind wh
- [Why is latency for Plaid Balance higher than other endpoints?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16150929844887.json): The latency for Plaid's Balance endpoint - /accounts/balance/get - is higher than other endpoints because it retrieves fresh data from the financial i
- [What data is returned from Plaid Identity?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16149943554199.json): When you call the endpoint for Plaid Identity - /identity/get - it returns information on the account owner - the name, email, phone number, and addre
- [How do I troubleshoot Plaid data issues?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16149619150615.json): If your users are reporting issues with the data provided from Plaid but are able to establish a successful connection with their financial institutio
- [What implementation resources are available?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16148264475287.json): Plaid provides a number of useful resources to help with the implementation process, and you can review them all on our Resources Docs page. Here are 
- [How do I troubleshoot Plaid connectivity issues?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16145955840919.json): If your users are unable to connect to their financial institution through Plaid Link, there are a few steps you can take to assist them with the issu
- [How do I view logs on the Plaid Dashboard?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16136979397783.json): You can view Logs on the Plaid Dashboard by following these steps: Log in to your Plaid Dashboard at dashboard.plaid.com. Navigate to the "Developers"
- [How do I check the status of an item using the Plaid Dashboard?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16124071331479.json): To check the status of an item, you can use the Item Debugger on the Plaid Dashboard. The Item Debugger is a tool that provides detailed information a
- [How do end users experience Plaid Auth?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16121990806807.json): Plaid Auth is an easy and secure way for end users to connect their bank accounts to applications. It provides a seamless experience for users to auth
- [How do I troubleshoot a Plaid error?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16117335157527.json): Troubleshooting a Plaid error involves several steps. Here are some general steps you can follow: Identify the Error: The first step in troubleshootin
- [How do I view my enabled Plaid products?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16111117054487.json): Once you’re enabled for production, you’ll be able to quickly access your enabled products from the Products section of the Dashboard sidebar. This se
- [How are Sandbox, Production, and Limited Production different?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16110110883479.json): Sandbox The Sandbox is a free environment for application development and testing with mock data. It supports all Plaid functionality, including the P
- [How do I create or edit a team?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15638857944599.json): The Plaid Dashboard allows you to create and join multiple teams. Teams can be set up by product or initiative and can be used to manage access. Each 
- [What are the possible categories that can be returned by the Plaid Transactions product?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15633212882199.json): The full list of possible categorization values returned via the personal_finance_category data field can be found in this taxonomy CSV file. The full
- [How do I provide troubleshooting identifiers on support tickets?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15374015366807.json): When you reach out to Plaid Support via the Plaid Dashboard, providing a Plaid identifier related to your question will help Plaid assist you as quick
- [How can I view the frequency of transaction updates for a particular financial institution?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373611759639.json): The Institution Status page in the Plaid Dashboard is the best place to see the distribution of transaction sync frequency and data freshness metrics 
- [What account types are compatible with the Plaid Transactions product?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373492186263.json): Our Transactions product provides transaction history for depository type accounts such as checking and savings accounts, credit type accounts such as
- [Why do /transactions/sync or /transactions/get and /accounts/balance/get return different balances for an Item?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373441901207.json): Differences in balance can occur between /transactions/get or /transactions/sync responses and accounts/balance/get responses. The reason for this is 
- [Do the /transactions/get endpoint or /transactions/sync endpoints provide real-time data?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373384920599.json): When you make a request to the /transactions/get or /transactions/sync endpoint, the data returned will be correct relative to the time that Plaid las
- [What timezone does the date field return in a /transactions/sync or /transactions/get request?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373306677015.json): The date field returned by a /transactions/sync or /transactions/get request is the same as the date returned by the financial institution on the end 
- [Why is an Item's Balance out of date?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15197235844119.json): There are a few reasons that you may see out of date balance data: The Item was created with the Auth product only - Items created only with the Auth 
- [Why are certain accounts missing from Auth Item data?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15142218003095.json): There are a few reasons that a user's account data may not be present for an Auth Item: The user did not select the account - When creating an Item, t
- [How do I monitor institution health on the Plaid Dashboard?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15141515967639.json): The Plaid dashboard contains an Institution Status page, which allows you to enter an institution, and view details and stats about connectivity over 
- [How do custom tags on support tickets work?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15112679159959.json): To help users categorize and search through Support Tickets on the Plaid Dashboard we've added a tagging feature called Custom Tags. When creating a s
- [What are Plaid OAuth Institutions?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977829017111.json): OAuth (Open Authorization) is an industry-standard framework for authorization (not authentication!). It allows end users to grant third parties acces
- [Why is the owners object empty in an Asset report?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977644656279.json): When generating an Asset report, we will always make a best effort to pull all of the information we can, including Identity information. However, if 
- [How do I add a product to an existing Item?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14976875990551.json): The way in which you add a Plaid product to an Item depends on the product you would like to add. Transactions, Investments, Liabilities, Identity, Au
- [How do I know if my user is impacted by a Known issue?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773350817431.json): Use the match confidence on the Known Issues, along with the issue type, to understand how likely it is that your user is affected.Match confidence Hi
- [What are my obligations as an ACH Originator?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/32881513531671.json): As a customer of Plaid using the Transfer product, you are considered to be an ACH Originator. Key responsibilities of being an ACH Originator include
- [How much does Plaid cost, and what are the pricing models?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16194632655895.json): Each Plaid product has its own pricing structure that is dependent on how the product works. For specific details on our pricing models, see Plaid Bil
- [How do I add new Plaid products?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16186552926743.json): When requesting production access, you’ll select the Plaid products you would like to use. Once production access is granted, you can request to add a
- [How do Identity and Identity Match differ?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16150482933655.json): You can use both Plaid Identity and Identity Match to return the name and contact information of the end user. However, which product to use depends o
- [How is Plaid Auth billed?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16149566477591.json): Plaid's Auth product is billed under the one-time fee pricing model. This means that you will incur charges for the Auth product whenever an Item is i
- [How do I switch between teams, if I belong to more than one?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16112504247063.json): To switch between teams on the Plaid Dashboard, follow these steps: Log in to your Plaid Dashboard. At the top-left of your dashboard, click on the cu
- [Why is an Item returning an ITEM_LOCKED error?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15854489609879.json): An institution may lock a user out of their account after 3-5 repeated failed attempts at authenticating. This will result in an ITEM_LOCKED error. To
- [What OAuth institutions does Plaid Support?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15687521555607.json): To get a full list of OAuth institutions, you can make a request to our /institutions/get endpoint. You can utilize the OAuth option field by setting 
- [What are webhooks?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373960542103.json): A webhook is an HTTP request used to provide push notifications. Plaid uses webhooks to programmatically inform you about changes to Plaid Items or th
- [Does Plaid support subaccounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977774399255.json): If your bank account or credit card has multiple card holders, each with their own card, Plaid will not return sub-accounts separately via the /accoun
- [Why are an Item's transactions no longer updating?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14976350279703.json): If you are not seeing recent transactions on an account, there can be a few different reasons. Below are a few troubleshooting steps you can follow: I
- [What are the different types of possible Known Issues?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773256583191.json): There are four types of Known issues:Connectivity: These Known Issues are linked to specific institution + error message combination. For a given iden
- [What are the Common ACH Return Codes?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/32881797799575.json): The most common return codes are listed below. You can find a list of all return codes in the Nacha Operating Rules. Return codes are essential for id
- [How do I remove a Plaid product or cancel a request to add?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16193545485591.json): To remove a Plaid product or cancel a request to add a product, please open a case with our Support Team. If you're on a Custom Plan, reach out to you
- [What is a tokenized account number (TAN)?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16121468601751.json): A tokenized account number is a secure way to handle sensitive banking information. Instead of using the actual account number, a unique token is gene
- [What are Plaid's prices and pricing plans, and how do they differ?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16110502116887.json): Pricing plans Plaid offers a variety of pricing plans to cater to different needs and usage levels. These plans are designed to provide flexibility an
- [Why is an Item returning an INVALID_CREDENTIALS error?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15854454981143.json): This error is returned when the credentials provided by the user to Link are invalid. To resolve this, please confirm the user is selecting the correc
- [Why do I need to use webhooks?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15815296432791.json): A few of the reasons why you might need to use webhooks include: Real-time Updates: Webhooks provide real-time updates about the status of various pro
- [How do I get access to OAuth institutions?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15769780649751.json): For US based integrations, you will need to complete the following steps: Request Production access from Plaid: Full Production access is a prerequisi
- [How do I manage my password and 2FA settings?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15639209838231.json): To reset your password or manage your 2FA settings: Log in to the Plaid Dashboard. Click your initials in the lower left corner. Select Security. To r
- [Can I obtain Balance and Identity data for Items created using Same Day Micro-deposits?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977532310167.json): With same day micro-deposit connections, Plaid facilitates verifying account and routing numbers that the user provides by sending small deposits to t
- [Why does an institution return "Connectivity not supported" in Link?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14976993906455.json): Your users may see a “Connectivity not supported” error message in Link. This occurs when an institution is supported by Plaid but is not supported by
- [How do I know a Known Issue is up to date?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773419905047.json): We keep Known Issues current and refresh them throughout the day. As soon as there are verified changes such as new status, workaround, or resolution,
- [How are ACH Transfer Investigations Escalated?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/32881719199767.json): In the event of a problem with an ACH transfer, you can request that Plaid conduct an investigation. Typical reasons to request an investigation inclu
- [How can I review my pricing plan and model?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16194991364247.json): If you are on a Pay-as-you-go or Growth plan, the details of your pricing plan and model are available in the Plaid Dashboard on the Billing & Plans p
- [How do I implement and test webhooks?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15815420642455.json): If you do not have a webhook endpoint configured but want to explore the use of webhooks, you can use a tool such as Request Bin to quickly and easily
- [How do I edit my name or email address for my Plaid Dashboard login?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15638179492887.json): To edit account information on the dashboard such as your name or email address, please follow the below directions: Log in to the Plaid Dashboard. Cl
- [Why is a user not receiving a OTP?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373880608919.json): In the case where a user is not receiving the OTP from their institution, there are a few options they can try: Confirm the user's phone number listed
- [Why is my OAuth Registration Status showing as incomplete?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373800196759.json): You must complete all of the OAuth registration requirements in order to access OAuth integrations for these institutions. These can be accessed and c
- [Can I use Auth with money market accounts?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15142338259735.json): Plaid’s Auth product exclusively supports checking or savings accounts. Other types of depository accounts, such as money market accounts, are not sup
- [Do processor tokens expire?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977241619991.json): A processor_token is a token used by a Plaid partner to make API calls on your behalf. Most processor tokens do not expire, however there are three ex
- [What do the Known Issue statuses mean?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773331069207.json): Each issue has a status which reflects the state of the internal escalation. More information on each status is below: Reported - the issue has been d
- [When and how often does Plaid bill for product usage?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16195012630807.json): Plaid bills customers monthly, issuing invoices around the 10th of each month for all billable usage that occurred in the previous month. If you have 
- [What are some steps to improve conversion?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16148966993431.json): Conversion of Plaid Link is a critical metric that can impact user engagement, data accuracy, business performance, user retention, and revenue. It's 
- [How do I find my OAuth Bank Addendum?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15373724510743.json): You can access your Bank Addendum by following the below instructions: Log in to the Plaid Dashboard. Select Settings on the left sidebar. Navigating 
- [Why has the account_id of an account changed?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15255178925719.json): After an Item has been created, the related account_id for each account should be static. However, there are some cases where the account_id can chang
- [How do I terminate my Plaid account or team?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/15112621271063.json): We're very sad to part ways, but if Plaid is no longer the best fit for you, we want to make the process as easy as possible for you. If you are on a 
- [Why is an Item returning an ITEM_LOGIN_REQUIRED error soon after creation?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977441562647.json): When an Item that a user has connected encounters an ITEM_LOGIN_REQUIRED error within a few minutes of it being added, it's likely that one of the fol
- [Do access tokens expire?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977184144023.json): An access_tokenis a token used to make API requests related to a specific Item. Access tokens do not expire, although they may require updating. For e
- [Why does a Known Issue have multiple institutions attached to it?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773329470231.json): Each known issue is tied to a particular internal error in our codebase - Known Issues with multiple institutions typically have the same root cause a
- [How do I pay my Plaid invoice?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16195021021207.json): If you are on a Pay-as-you-go or Growth plan, your credit card is automatically billed as soon as your monthly invoice is issued. You can review and u
- [Why does the historical balance on an Asset Report not match a user's bank statement?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/14977674380055.json): The historical balance found in our Asset Report is calculated by taking the current balance at the time of creating the Asset Report and adding or su
- [How do I change the billing contact for invoices?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16195070513687.json): If you are on a Pay-as-you-go or Growth plan, you can update your Billing Contact on the Company Profile page. If you are on a Custom plan or have dow
- [How can I review my billed usage?](https://plaid.zendesk.com/api/v2/help_center/en-us/articles/16195101025815.json): You can keep track of your Plaid usage in real time using Plaid Dashboard Tools. The Usage page provides you with detailed information about your rece