- What are Plaid's products?
- How many banks does Plaid support?
- What type of information does Plaid provide via Connect?
- How often do you pull transaction data?
- How much does Plaid cost?
- Can I test Plaid’s data and products?
- Once I’ve tested Plaid, how do I upgrade to a production-level account?
- Does Plaid process transactions?
- Does Plaid support Multi-Factor Authentication (MFA)?
- Does Plaid support business bank accounts?
- Does Plaid pull investment/loan/brokerage data?
- Does Plaid support international bank accounts?
- How do I integrate with Plaid?
- Where can I learn more about Plaid security?
- Finally, how do you pronounce Plaid?
Frequently Asked Questions
Find additional answers to commonly asked questions at our Help Center.
What are Plaid's products?
- Connect | Contextualized account and transaction data
- Auth | ACH authentication (account and routing numbers)
- Info | Name, phone number, email, and physical address
- Income | Income validation
- Balance | Real-time balance checks
All of our products can be accessed through a single integration, enabling you to build customized solutions that suit your business’ needs. You can find additional detail about all products in our documentation. If you require further information, please reach out through our contact page, and we’ll get back to you.
How many banks does Plaid support?
We use a variety of custom technologies, partnerships, and data feeds to provide coverage across a wide breadth of financial institutions. We have built direct connections for the highest volume institutions to ensure robust data where it matters most. Connect, Balance, and Income offer coverage across thousands of financial institutions. We support bank account authentication via Auth for the 14 top banks in the U.S., which covers the majority of active depository accounts. You can learn more about the banks we currently support for Auth on our website. We offer Info for 11 institutions. Please reach out through our contact page for more details.
What type of information does Plaid provide via Connect?
The Connect endpoint returns data elements including current and available balance, name of the user’s bank account, transaction pending status, geo-coordinates of transaction location, transaction categorization, and a statistical confidence score for category and location. If there’s something else you’d like to see, we’d love to hear from you. Share your feedback and get answers to any additional questions you have about our products and your data needs by contacting our team.
How often do you pull transaction data?
Plaid pulls transaction data 4 to 6 times per day. Whenever new data is ready, we can notify you via webhooks.
How much does Plaid cost?
Your first 100 live accounts are free in the development environment. You can learn more about our production plans on our pricing page. Reach out to us to receive details for all products in production. Looking forward to learning about what you’re building!
Can I test Plaid’s data and products?
We want to make it easy for you to validate our data and products. You can create an account on our site to gain immediate access to the platform and a live set of API keys. You will be able to add your first 100 live accounts for free in the development environment.
Once I’ve tested Plaid, how do I upgrade to a production-level account?
Please follow these steps, and we'll be in touch shortly.
Does Plaid process transactions?
No, we don't process transactions (which actually sends money between accounts). Instead, our Auth product instantly authenticates accounts for ACH—eliminating the need for users to enter account and routing numbers or deal with micro-deposits. Plaid authenticates accounts using online banking credentials, making it possible to begin transferring money immediately. You can read more on our site. We're processor agnostic, so you can use any provider you like, but we've also partnered with Stripe to tokenize the whole process.
Does Plaid support Multi-Factor Authentication (MFA)?
Our API supports the MFA processes at all supported institutions. Read about how MFA is handled in our documentation.
Does Plaid support business bank accounts?
Yes, Plaid supports both consumer and business bank accounts.
Does Plaid pull investment/loan/brokerage data?
Plaid can pull high-level asset information as relevant to the overall financial picture of a user. However, we currently do not pull detailed account holding information, but hope to do so in the near future! If this is something you’re interested in, please drop us a note with specifics on your data needs and use cases. We’re always looking to hear from companies about their data needs.
Does Plaid support international bank accounts?
We're currently focused on U.S. institutions. Expanding coverage to international banks is on our roadmap, and the timeline is to be determined.
How do I integrate with Plaid?
Plaid Link is the quick and secure way to integrate with the Plaid API. Link is a drop-in module that handles credential validation, multi-factor authentication, and error handling for each institution that we support – all while keeping credentials from ever hitting your server. Head over to the Link documentation to get started.
Where can I learn more about Plaid security?
We take security seriously. You can learn more about our security practices on our security page, but in short, we tokenize and encrypt sensitive data and advocate for the broader use of these protocols throughout the industry. We have passed a SOC 2 audit and regularly undergo compliance and pen testing.
Finally, how do you pronounce Plaid?
Our name rhymes with glad!
If you have additional questions, please reach out to our team at contact page and we'll respond shortly.