User Errors 
============

#### Guide to troubleshooting User errors 

#### USER\_NOT\_FOUND 

##### The provided user\_id could not be found. 

##### Common causes 

*   The `user_id` was never created.
*   The `user_id` was created in a different environment (Sandbox vs Production).
*   The `user_id` was previously deleted via [/user/remove](https://plaid.com/docs/api/users/index.html.md#userremove) .

##### Troubleshooting steps 

API error response

```json
http code 400
{
 "error_type": "USER_ERROR",
 "error_code": "USER_NOT_FOUND",
 "error_message": "The User you requested cannot be found. This User does not exist or has had access removed by the user.",
 "display_message": null,
 "request_id": "HNTDNrA8F1shFEW"
}
```