Workplace Experience

Workplace Coordinator

New York | Full-time

We build and maintain an inspiring and inclusive employee experience at Plaid.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The Workplace Experience team's mission is to connect employees to the company and to other Plaids by creating exceptional spaces, events, and programs. If you are as excited about creating a best-in-class employee experience at Plaid as we are, then we’d love for you to consider applying to this role and connecting with our team to see if you could be a good fit for our growing Workplace Experience Team.

What excites you:

  • Managing a high standard of ‘in-office experience’ for all Plaid employees 
  • Supporting Plaid’s return to office programming
  • Promote the Plaid office, experience, culture, and community in person and virtually
  • Supporting Plaid’s guest and front desk services including shipping and receiving
  • Assisting and supporting employees via slack and Jira tickets
  • Assisting on various office-related projects - including office construction projects, re-designs, and general workspace maintenance
  • Ensuring a high standard of maintenance, repair, and functionality
  • Working with the team to refine and expand our existing programs: food service program, cleaning services, security, and other vendor relationships
  • Manage coordination, budget, POs, and contracts for associated service providers and services
  • Oversee collaboration tools, meeting spaces, and provide event support as needed

What excites us:

  • 1-2 years of experience in a similar role in a quickly growing company
  • Solid understanding of office, facilities, budget, and vendor management
  • Strong customer service orientation
  • Experienced technical literacy including G Suite, Slack, Jira, and Envoy
  • Experience with work ticketing and organization systems
  • Resourcefulness and the ability to think on your feet
  • Proven track record of being proactive and anticipating the needs of others
  • Emotional intelligence and strong communication skills
  • Outstanding organization, documentation, and attention to detail
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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