At Plaid, we're convinced that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools that thousands of developers use to create their own products.
The Customer Oversight Team at Plaid is a cross functional team whose responsibility is to enable the business by reducing the likelihood and impact of Customer Risks in the ecosystem while maximizing Customer onboarding velocity.
Plaid sits in the middle of this ecosystem, and we're the gateway used by our customers to build, launch, and scale FinTech applications that democratize financial services. In this role, you will be directly responsible for helping Plaid execute, optimize, and scale payments related operational workflows.
This role will require cross-functional collaboration with Go-To-Market (GTM), ACH Operations, AML Compliance, and Product teams, as well as our banking partners, to ensure that Plaid is able to successfully and efficiently qualify GTM opportunities from a payments compliance perspective, and guide them through the onboarding funnel.
You’ll perform customer application reviews, and transaction analysis for possible suspicious activities to ensure compliance with the Bank Secrecy Act, the USA Patriot Act, and the Office of Foreign Assets & Control. You’ll provide research and evaluation of anti-money laundering (AML) reviews and accurately and sufficiently document analysis and findings. Other main responsibilities include conducting onboarding reviews, watchlist screening, KYC, ongoing monitoring, transactions monitoring, fraud monitoring, enhanced due diligence, customer auditing, proof of authorizations, and escalation of Suspicious Activity Reports (SAR).
Target base salary for this role is between $99,360 and $125,280 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.