Product Manager - Data Quality

New York | Full-time

We evaluate what to pursue, craft strategies to maximize impact, and help teams deliver market success.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years. Our goal is to build the tools and infrastructure for developers to create this next generation of financial services applications. Today, thousands of companies such as Acorns, Stripe, and Venmo rely on Plaid to integrate with banks and the financial system. Plaid’s infrastructure handles millions of requests per day and thousands of bank integrations. We pride ourselves on maintaining a robust API to support the developers who depend on us and the millions of consumers who use their apps.

Plaid is looking for a Product Manager to help with our efforts in ensuring that the data products that enable Plaid and our customers to shape the future of financial services are of the highest quality. Data quality and reliability is critical to the long-term success of our business, and to our mission to unlock financial freedom for everyone. In this role, you'll work very closely with our engineering and financial access teams, as well as teams that help provide visibility into our customers, financial partners, and end users in order to understand their needs, prioritize efforts, and deliver the best possible outcomes that create the highest value for them.
If you’re interested in a high visibility, high impact role - which sits squarely in the center of one of FinTech’s most innovative companies - then we’d love to meet you! 

What excites you:

  • Help define Core Data Access KPIs and OKRs and develop dashboards and infrastructure to track them.
  • Partner with go-to-market teams and engage with customers to develop a deeper understanding of product requirements.
  • Identify and define product enhancements and work with engineering teams to implement them.
  • Develop broad context with internal and external stakeholders to provide clarity among competing initiatives, and prioritize accordingly.
  • Find and solve operational inefficiencies with high leverage tools, frameworks and processes.
  • Help create short and long term strategies that will create high-impact outcomes for the organization by working with various stakeholders.

What excites us:

  • Strong interest in working to optimize the quality of data products and APIs
  • Strong communication skills and ability to work with cross-functional teams
  • Ability to define and translate a vision into detailed and actionable plans
  • Ability to communicate clearly to both technical and non-technical audiences
  • High-level understanding of technical architecture of complex and highly scalable solutions
  • Track record of timely technical delivery and business impact
  • Obsession with understanding customer needs and putting the customer first
  • A self-motivated, goal oriented individual with excellent organizational skills
  • Entrepreneurial mindset or startup experience is a plus
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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Kevin Hu - Data Scientist

A data scientist at Plaid since March 2017, Kevin Hu is busy pursuing his dream of building things that matter. Here, he talks math contests, cats of Instagram, and the collaborative nirvana that is “group sound.”

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