Workplace Site Manager

San Francisco | Full-time

We make Plaid the highlight of your career.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

Plaid's Workplace Experience team is looking for an incredible new manager for our San Francisco Office. Our team's mission is to connect employees to the company and to other Plaids by creating exceptional spaces, events and programs. Our current Workplace Experience team is spread across multiple locations (San Francisco, New York, Salt Lake City & London) and across multiple channels of Workplace: Operations and Services, Internal Events and Real Estate & Workplace Design. 

We are a passionate group of people who care deeply about building inspiring and inclusive employee experience for Plaids. We hold ourselves to high standards and strive for operational excellence in all that we do. If you are as excited about creating a best in class employee experience at Plaid as we are, then we’d love for you to consider applying to this role and connecting with our team to see if you could be a good fit for our growing Workplace Experience team.

What you'll do

  • Manage and scale the local office team at our San Francisco Office
  • Oversee the successful management of local vendors and contractors
  • Oversee Plaid’s highly competitive Food Service Program 
  • Be the primary contact between the company and building management making sure all facility needs are met 
  • Event planning including regular social events, external events, Holiday parties and offsite retreats in partnership with Internal Events Team
  • Work closely with our HR/People Operations team on local Perks and Benefits programs
  • Oversee and coordinate all office moves and build outs in San Francisco
  • Work closely with our HR/People Operations team to assist with the new hire onboarding and employee off-boarding 
  • Stay up to date on changing workplace laws and local government mandates
  • Ensure we remain compliant with workplace safety expectations
  • Manage contract negotiations, property management relationships and local vendors
  • Work closely with our Legal team to assess risks and make informed decisions about Employee Health & Safety

Who you are

  • You have 3+ years of relevant Operations and Facilities experience
  • You are an empathetic leader with 2+ years of people management experience
  • Well versed in workplace systems, tools & platforms
  • Have experience partnering with Finance & Accounting to build budgets and manage P&L 
  • Have experience working with property management and construction teams
  • Have experience being on call and have managed through emergency situations
  • You have strong customer service and hospitality skills 
  • You have strong project management skills
  • You are able to work autonomously, but understand the importance of teamwork 
  • You are comfortable communicating with and driving decisions alongside our leadership team 
  • You are innovative - you’re looking to create tomorrow and constantly open to new ideas and technologies 
  • You are excited to create a world class Workplace Experience!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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San Francisco Office

Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.

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