People Operations Generalist

San Francisco | Full-time

We make Plaid the highlight of your career.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The People Operations team is focused on creating an amazing team member experience. We strive to create the environment where our team does their best work and focuses on the core components of their jobs. We are looking for a HR generalist to join our amazing Global People Operations Team.

What Excites Us

  • 3-5 years of experience working in People Operations
  • Problem solver - Creative and likes to solve problems
  • Data driven - Has worked on data quality, data integrity and reporting dashboards
  • Ability to represent People Operations and partner with cross functional teams
  • Experience working on systems integrations and administration such as Workday/ADP
  • Project Management experience (e.g., implementing change management projects, new services or tools).
  • Solid knowledge of employment laws and regulations
  • Strong written/verbal communication skills
  • Strong bias for action, a keen sense of urgency and the ability to drive impactful results

What Excites You

  • Serve as a representative of the People Operations team as we implement Workday
  • Handle employment-related inquiries from employees with confidentiality
  • Manage and ensure quality and integrity for all data changes within our HRIS
  • Report on people data from multiple systems and for multiple business partners
  • Lead the RFP and procurement process for new tools
  • Mentor other members of the People Operations team
  • Be a trusted partner to cross functional stakeholders to ensure a smooth and consistent process
  • Collaborate with the People team on many initiatives: onboarding, offboarding, systems, data, payroll, mobility, immigration, total rewards, performance management, employee relations and more
  • Ensure we are compliant with federal, state and local employment laws and regulations
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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San Francisco Office

Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.

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