New Product GTM & Commercial

Commercial Manager

Remote | Full-time

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam. #LI-Remote

The go-to-market teams at Plaid combine deep market, technical, and product knowledge to help customers obtain Plaid services to build and scale amazing applications. Plaid is looking for an experienced professional to facilitate our commercial relationships with some of the largest names in Fintech and financial services. The right candidate has honed business instincts and can drive strong commercial outcomes that position our customers and Plaid for success.

You will serve as a thought partner, contract expert, and at times, lead negotiator for major contracts. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers.

You'll also play the enabler for the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team to utilize, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.

What you'll do

  • Collaborate closely with Plaid’s Sales, Account Management, and Partnerships teams to ensure contracts continue to offer the best fit for prospects and customers
  • Creatively enable new deals with top prospects while staying true to Plaid’s operating practices 
  • Enable successful renewals with top customers, increasing the durability of Plaid’s commercial relationships   
  • Assist with upsells and cross-sells within existing customer accounts
  • Craft pricing strategies that work for Plaid, prospects, and existing customers
  • Evolve and improve commercial terms, practices, and processes

What excites us

  • 7+ years in deal desk, sales/account management, or legal
  • A business decathlete - contracting, strategy, pricing, you’ve done it all!
  • Desire to build a scalable business platform to further deliver on Plaid’s mission 
  • Demonstrated ability to work cross-functionally on challenging, high visibility internal projects 
  • Demonstrated ability to effectively communicate and drive results with senior stakeholders - both internal and external
  • Prior work experience in tech and/or financial services is preferred
  • A high degree of intellectual curiosity is a must
  • Excitement to work in a high-growth, ambiguous environment and to help build processes and tools as needed
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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