Growth

Technical Account Manager

London | Full-time

We partner with customers to help them build and scale the best applications on top of Plaid.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

Plaid’s UK & Europe team is looking for a customer-obsessed Technical Account Manager to join our rapidly scaling team in London. In this position, you will be part of the “startup within a startup” that’s growing the future of fintech for the UK & European markets. You will be responsible for working with customers large and small to solve problems and ensure successful outcomes. As part of the Growth team, you will work closely with customers to understand their needs, demonstrate where Plaid can solve problems, and help drive Plaid’s product roadmap.

If you are a self-starter who can wear multiple hats, loves to tackle problems, has a technical background or the desire to build one, and is a fanatic for fintech, this is the role for you! Come help Plaid power the next wave of financial freedom via our open banking platform.

What excites us

  • Quick learner who loves problem solving
  • Relentless customer focus
  • Technical background or desire to build one
  • Passion for fintech and open banking
  • Strong collaborators and great communicators
  • 1-4 years of experience

What excites you

  • Working in a startup environment
  • Being the face of Plaid to customers and collaborating with them
  • Diving into data and solving problems
  • Wearing multiple hats and working cross functionally
  • Being on the cutting edge of fintech & financial services
  • Providing input into the product roadmap for a company


Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
image of London office

London Office

Located in Shoreditch, our office is in the heart of the London fintech community.

View Open Positions
image of Plaid Person, Kevin Hu

Kevin Hu - Data Scientist

A data scientist at Plaid since March 2017, Kevin Hu is busy pursuing his dream of building things that matter. Here, he talks math contests, cats of Instagram, and the collaborative nirvana that is “group sound.”

Meet Plaid's People