EPDS Operations

Head of Technical Program Management

Remote | Full-time

We believe the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and infrastructure developers need to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

Our Technical Program Management (TPM) team plays an important role in driving high-quality and timely execution across our most ambitious and aggressive company goals. Our TPMs are technically adept and partner directly with product and engineering functions to align and mobilize teams to deliver high-impact business outcomes. 

We are looking for an experienced TPM leader to grow and develop a team of TPMs, while also laying the foundations for the TPM practice at Plaid.

You’ll shape the vision for the TPM function, collaborate closely with product and engineering leadership to define a long-term roadmap and staffing for TPMs, drive the team’s execution of that roadmap, and provide hands-on coaching to your team.
If you have demonstrated experience leading TPM teams that deliver highly scalable and reliable technology solutions, along with a strong track record of partnering closely with product managers and engineering teams, we’d love to talk to you!

What excites you

  • Initiating, driving, and evangelizing a vision for Technical Program Management at Plaid
  • Growing and leading a team of TPMs to deliver on Plaid’s most ambitious missions
  • Deeply understanding business and technical strategy to proactively identify high-impact programs
  • Measuring program effectiveness and establishing frameworks that improve program delivery 
  • Partnering with product and engineering teams to drive alignment, prioritization and critical decisioning with internal partners and stakeholders 
  • Navigating diverse stakeholder groups, forming and sustaining trusted relationships
  • Using strong technical and business acumen to identify and resolve risks and dependencies that would prevent successful program execution

What excites us

  • Demonstrated experience building diverse Technical Program Management teams
  • A track record of collaborating with large cross functional teams to produce meaningful results
  • The ability to navigate diverse stakeholder groups, forming and sustaining successful partnerships
  • A tried and tested set of principles, frameworks, and practices for enabling delivery success 
  • Experience coaching and mentoring senior technical program managers to reach their full potential
  • The capacity to understand complex systems and enjoy the challenge of solving problems
  • Experience in solving the challenges of building strong, scalable technology solutions
  • The ability to lead through ambiguity with clarity in a fast paced environment 
  • A healthy blend of technical knowledge and execution-focused mindset
  • Good balance of IQ & EQ to be able to solve both technical and social challenges
  • Excellent interpersonal, presentation, and communication skills. 
Want to know more about our team?

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Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here.
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