Technical Program Manager - Security

New York / San Francisco | Full-time

We build simple yet innovative consumer products and developer APIs that shape how everybody interacts with money and the financial system.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

We’re looking for a Technical Program Manager to help us scale our Security team (including security operations, cloud security, product security, platform security, and abuse) at Plaid. Security is our highest priority strategic initiative and we’re looking for an experienced TPM to partner with our Head of Security to help shape the story and strategy of what security means to our business. In this role, you’ll be called upon to build security and privacy into everything we do internally and externally. You’ll create and manage the cohesive, low-friction systems and processes that enable all employees to elevate Plaid’s security posture. 

We're guided by our principles, including a focus on impact, growing together, embracing openness and positivity, and inventing tomorrow; we’re looking for teammates who are motivated by those same principles.

What excites you

  • Playing a crucial role in shaping the foundations and future of a rapidly growing Security organization.
  • Acting as the glue between multiple groups, functions, and vendors to build shared strategic understanding and ensure organizational alignment for Security initiatives.
  • Creating and driving programs to tighten the data security and governance over our internal data.
  • Building internal processes and managing programs that make a tangible and measurable impact on customers. 
  • Exploring ways to improve existing processes through automation, simplification, and program delivery.
  • Managing multiple stakeholders and priorities simultaneously, and making the tough calls when needed. Turning incomplete, conflicting, or ambiguous inputs into action plans.

What excites us

  • 5+ years in a technical capacity with 2+ years of security-specific technical experience.
  • Expertise in automating and scaling process, preferably processes related to risk mitigation and management.
  • Experience in building, implementing and maintaining engagement models and rolling out controls and policies.
  • Excellent written and verbal communication skills and the ability to influence, convey, and distill complex technical information to different audiences
  • Demonstrated commitment to take accountability and responsibility for the success of programsSelf-motivated and able to work in a fast-paced environment.
  • Excellent attention to detail and process discipline.
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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San Francisco Office

Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.

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