Design

Product Designer - Link Success

San Francisco | Full-time

We bring ideas to life, serve as the voice of our users, and create a meaningful and unified Plaid experience.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.  Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

About Design at Plaid
The design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.

What you will do
We’re looking for an experienced product designer to join our Link success team. We pride ourselves on our product being the easiest way for people to connect their financial accounts to an app.  Within the Link Success Team, you will play a critical role in helping users connect their account, working with cross-functional partners to improve the usability of our core experience, in addition to envisioning and validating the next generation of our product.

What excites you

  • Building a delightful and easy experience for people to connect their financial accounts to an app
  • Closely collaborating with engineering, product, and marketing team from planning through execution
  • Being a tireless advocate for the users and user-centered processes
  • Ability to develop insights into consumer behavior from both qualitative and quantitative information
  • A proven record of collaboration with cross-functional partners in Product and Engineering
  • Contributing to our design culture through collaboration, presenting work, and sharing feedback
  • An ability to bring clarity and simplicity to an ambiguous problem space
  • Producing high-quality work from wireframes and user flows to pixel perfect design with delightful interactions
  • Ability to mentor others within the Design team 

What excites us

  • 5+ years of experience creating and shipping quality products
  • Solid understanding of how to create usable, accessible, and modular designs
  • A penchant for utilizing user insights and metrics to guide design decisions
  • Being a tireless advocate for the users and user-centered processes
  • Experience contributing to or shaping strategy and product direction for core products
  • Deep understanding and consideration of business needs, goals, and metrics
  • Having a divergent exploratory process with the ability to communicate trade-offs
  • Ability to communicate effectively with all stakeholders and contribute ideas across the entire product development process
  • Relevant experience in the Financial Technology industry or with Financial Identity related products is a plus
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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San Francisco Office

Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.

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