Head of Product Design

San Francisco | Full-time

We bring ideas to life, serve as the voice of our users, and create a meaningful and unified Plaid experience.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.  Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

About Design at Plaid
The design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products & services, and deepen Plaid’s understanding of the world around it.

What you’ll do
The Head of Product Design will own the development and execution of the Product Design practice at Plaid. You’ll get to continue to define what the scope and impact of Product Designers, growing the team to increase scope and influence as well as setting the tone for a team that feels empowered to do its very best work. You’ll also get to continue to scale the Product Design team, define and establish best working processes and practices, working on understanding how to enable growth within the team and what your management team looks like. Finally, you’ll also get to contribute to the cultural growth of a rapidly scaling team, forming a key part of the Design leadership team.

What excites you

  • You’ll get to lead the Product Design practice within the design team at Plaid
  • You’ll work closely with leadership within the Engineering, Product and Support teams, as well as the wider Plaid organization, to advocate for design-led approaches and activities that enable product designers to have the most impact within their teams on a day to day basis
  • You’ll define strategy that expands the scope and understanding of Product Design as a discipline at Plaid
  • You’ll ensure that the craft and overall quality of work produced by the team is of the highest standard (including establishing standards and holding people to them)
  • You’ll set the overall tone for the Product Design discipline that enables the team to create their best work, while setting aside time for play and exploration
  • You’ll partner with design leadership and recruiting to plan for scale, and prioritise hiring to execute on those plans

What excites us

  • Management experience (teams of 15+), including experience as a manager of managers
  • Experience in scaling a team (planning and prioritisting headcount and partnering with recruiting to execute on hiring plans)
  • Experience in advocating for design-led approaches at multiple levels within an organisation, but specifically with product and company leadership
  • A history of excellent work that can inspire more junior designers
  • Experience in managing across multiple timezones
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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San Francisco Office

Our headquarters is in sunny SOMA and includes a beautiful sun-filled atrium, a private outdoor deck and even a (semi-hidden) climbing wall.

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