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Product Designer - Transfers + Payments
Remote | Full-time
We bring ideas to life, serve as the voice of our users, and create a meaningful and unified Plaid experience.
Remote
Full-time
Design
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.
About our team
The design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.
On the Transfers & Payments team, we are building products to enable Plaid’s customers to quickly implement bank payment solutions into their products. We aspire to make it easy for any developer to confidently support bank payments in their customer experiences, built on top of Plaid’s network of bank integrations.
What you will do
We’re looking for a Product Designer to join the growing Transfers & Payments team as its second product designer. This is a new products team, so your first few projects will involve conducting research to explore and define solutions that enhance Plaid’s offerings in the payments space. After collaborating with the Product Managers and Engineers on the team, you’ll work to prototype and design products across the Transfers & Payments value chain. The potential projects include enhancing our consumer payments offerings, shipping new developer and operations tools on the dashboard, and building new consumer payment management offerings. You’ll work closely with our design lead to drive the product strategy and grow as a product designer at Plaid.
What excites you
- Creating delightful and easy-to-use experiences that meet the needs of our Transfer customers and Plaid’s consumers
- Inventing new payment experiences to disrupt the market
- Supporting product strategy as a Product Manager/Designer hybrid
- Working on an embedded team and closely collaborating with cross-functional partners across Engineering, Product, User Research, and Marketing
- Researching with our customers and consumers to gather insights and assess market trends to drive the ideation and development of new and existing features
- Building across platforms, including influencing API design, designing dashboard experiences on desktop, and designing high-conversion consumer mobile experiences
- Joining a team of experienced designers and contributing to our design culture through collaboration, presenting work, and sharing feedback
What excites us
- 4+ years of experience in creating and shipping quality digital products
- Past experience in driving product thinking and strategy
- Strong verbal and visual presentation skills, as well as an articulate point of view about design
- Proven record of collaboration to support and influence the team’s direction, vision, and planning of deliverables
- Solid understanding of how to create usable, accessible, and modular designs
- Ability to tie designs to business needs, goals, and metrics
- Having a divergent exploratory process with the ability to communicate trade-offs
- Producing high-quality work across prototypes, pitch decks, wireframes, user flows, and pixel perfect design with delightful interactions
- Relevant experience in API products, the financial technology industry, payments products, or machine learning products is a plus
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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Kevin Hu - Data Scientist
A data scientist at Plaid since March 2017, Kevin Hu is busy pursuing his dream of building things that matter. Here, he talks math contests, cats of Instagram, and the collaborative nirvana that is “group sound.”
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