Business Operations

Strategic Initiatives

New York | Full-time

We ensure cross-functional coordination and increase efficiency across Plaid to help us achieve our Company goals.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

Individuals in this role will be focused on solving some of Plaid's most pressing business issues. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity. 

Individuals in this role are expected to move into a senior functional role at Plaid within 12-18 months of joining.

What excites you:

  • In partnership with business leaders identify and accelerate the strategy, implementation, project management, and operationalization of key initiatives across Plaid 
  • Effectively build and maintain consensus, define success, ruthlessly prioritize, day to day manage and work cross functionally across several teams and functions at Plaid to deliver outcomes
  • Providing intellectual leadership through data driven business analyses to develop concrete solutions or recommendations or identifying gaps and inefficiencies
  • Developing strong relationships with Plaid executives, collaborating with them effectively and becoming a trusted thought partner on critical decisions / areas of their function
  • Developing a broad understanding of Plaid’s overall business and a deeper understanding of at least 2-3 functional areas
  • Serving as coach / mentor and be informally involved in the professional development journey of members of the organization and the BizOps team 

What excites us:

  • At least 10+ years of prior experience in consulting, investment banking, strategy and ops teams at tech companies and startups or former tech founders
  • Relevant experience leading both strategy and implementation of initiatives
  • Self-motivation and an eagerness to learn
  • Comfortable working in a fast paced and ambiguous environment with a high degree of autonomy
  • Excellent verbal and written communication skills
  • Excellent problem solving skills; ability to distill complex issues into structured frameworks and action plans
  • Strong analytical skills (SQL or willingness to learn)
  • Ability to drive projects cross-functionally, build consensus and work with a broad range of stakeholders
  • Effective stakeholder management, leaderships presence and ability to influence
  • Team player with a positive can - do attitude


Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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