Business Operations

Salesforce System Administrator

London | Full-time

We ensure cross-functional coordination and increase efficiency across Plaid to help us achieve our Company goals.

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The Business Technology team is looking for an experienced System Administrator to help us solve some of Plaid’s most pressing operational issues. As the first Business Technology hire in the UK, you will partner with senior leads to identify and build solutions that unlock growth for our UK and European businesses. You will work directly with a variety of different teams, enabling better process and tooling across their workflows. If you are interested in making a large impact through systems enablement, let’s chat!

What excites you...

  • Working with a variety of different GTM and operational functions: you enjoy exposure to a vast set of workflows and problems and are always excited to dive into a new domain
  • Managing the entire project lifecycle: You excel at all aspects of systems enablement, from requirements gathering, building, to user enablement
  • Building technical solutions: you love getting in the weeds to build elegant, efficient solutions
  • Learning new technology: you are constantly trying to improve your technical skills by increasing both your breadth and depth of Go-To-Market systems knowledge

What excites us…

  • You are empathetic: you understand the end-user perspective and are user-first in your approach to designing solutions
  • You are rigorous: you do the research, tests assumptions, tests solutions, and document your work
  • You are independent: 
  • You are a good communicator: you can translate the complex and technical into clear and easy to understand instructions and know when to pull up out of the weeds
  • You are a team player: you engage and involve others on the team, value other people’s perspectives, and can work with others to get the information you need to be successful
  • You are efficient: Can balance complexity and impact to develop solutions best suited for the business
  • You are independent: You are independently able to run all parts of the project lifecycle
  • You have strong analytical and technical skills
  • Salesforce Advanced Admin certification
  • 6+ years Salesforce Admin experience with Go-To-Market teams
  • Experience in CPQExperience in Ironclad, Copado, and Jira preferred
  • Salesforce Certified Developer preferred

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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London Office

Located in Shoreditch, our office is in the heart of the London fintech community.

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Kevin Hu - Data Scientist

A data scientist at Plaid since March 2017, Kevin Hu is busy pursuing his dream of building things that matter. Here, he talks math contests, cats of Instagram, and the collaborative nirvana that is “group sound.”

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