At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam. #LI-Remote
The Strategic Account Management team at Plaid leverages our deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years. Plaid is looking for an experienced customer-facing professional to manage and grow Plaid’s relationships with some of the most strategic, fast-paced, innovative, and high-growth companies. In this role, you will focus on our Scaled, High Potential, or Named accounts, depending on experience.
The right candidate has the ability to build strong partnerships with their customers, be able to develop a deep understanding of their priorities, motives and key drivers, is solutions oriented, and has demonstrated success owning and growing strong, long-lasting customer relationships.
You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.